ShippingOperationsCustomerSupport

**Location:** 2727 N Central Ave, Phoenix, Arizona 85004 United States of America **Family Traditions:** Founded in 1945 by the Shoen family in Ridgefield, Washington, U-Haul has since become synonymous with family traditions in moving across North America. After pioneering innovations in its first year, including the introduction of the first enclosed trailer, the company moved its headquarters to Phoenix, Arizona. Today, U-Haul facilitates moves for families across all 50 states and 13 Canadian Provinces and Territories, offering not just trucks and trailers, but also services like U-Box, self-storage, and Moving Help. At U-Haul, we cherish the trust families place in us during the emotions of relocation, embodying a caring culture that extends to our millions of annual customers and thousands of dedicated Team Members alike. **Become part of a team:** U-Box, part of U-Haul's dynamic Shipping division, is looking for dedicated, growth-oriented individuals to join us as Shipping Operations Support. This role oversees the clerical, organizational, and support tasks within U-Box’s Shipping department. Responsibilities include updating and maintaining critical data in U-Haul’s and transport partner’s systems. Join our rapidly expanding team for a stimulating, fast-paced, and fulfilling role offering competitive compensation and comprehensive benefits. **Duties Include:** · Learning the U-Box supply chain logistical model. · Interacting with U-Haul field personnel and customers via phone and email. · Updating, correcting, and maintaining shipment data used by U-Haul locations and UHI. · Facilitate billing processes for the U-Haul customer network. **Requirements:** · Excellent verbal and written communication skills. · Basic computer skills, including Microsoft Word. · Knowledge of Salesforce a plus. · Ability to multi-task and adapt quickly. · Detail oriented and organized. · Confident and independent in decision making. · Great attitude and true professionalism. **U-