Gopuff

Retail

ShiftSupervisor-LeadBarista

$3k+ Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Shift Supervisor - Lead Barista at Gopuff. Ensure order accuracy. Ensure fast, efficient delivery”

Industry & Context.

Retail

What They're Looking For.

Must Have

1+ years of leadership experience, Ability to work with fluid schedules, Work both independently and with a team, Focus on quality, Attention to detail

Nice to Have

1 year of leadership in a cafe, ServeSafe Certification, Starbucks or fast-paced cafe experience

What You'll Do.

Ensure order accuracy

Assist with store operations

Create Starbucks Experience

Maintain calm demeanor

Anticipate customer needs

Evaluate environment for cues

Communicate information to manager

Assist with new employee training

Provide feedback to manager

Create positive learning environment

Provide coaching and feedback

Develop positive relationships

Understand and address motivation

Execute store operations

Organize opening duties

Organize closing duties

Maintain attendance and punctuality

Provide quality beverages

Provide whole bean products

Provide food products

Adhere to recipe standards

Adhere to presentation standards

Follow health guidelines

Follow safety guidelines

Follow sanitation guidelines

Full Job Description

## Description Gopuff is seeking a Shift Supervisor for our Starbucks Operations team. Reporting to the Site Leader, this role is a core part of the team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. This role contributes to Starbucks' success by assisting the site leader in executing store operations during scheduled shifts. This job deploys baristas and delegates tasks so that they can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with both Starbucks standards and Gopuff standards.   ## Responsibilities and essential job functions include but are not limited to the following Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and GopuffMaintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift teamAnticipates customer and store needs by constantly evaluating environment for cuesCommunicates information to manager so that the team can respond as necessary to create a great working environment during each shiftAssists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as neededProvides feedback to manager on employee performance during shiftCreates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to baristas on shift to ensure operational excellence and to improve performanceDevelops positive relationships with shift team by understanding and addressing individual motivation, needs and concernsExecutes store operations during scheduled shiftsOrganizes opening and closing duties as assignedMaintains regular and consistent attendance and punctualityProvides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and pr

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