Gopuff

Retail

ShiftSupervisorLeadBarista

$0–0k Brooklyn, New York, United States FULL TIME Remote Friendly
The Brief

“Shift Supervisor - Lead Barista at Gopuff. Skills: Leadership, Customer service, Operations management. Ensure order accuracy. Deliver fast, efficient service”

What You'll Achieve.

Ensure order accuracy; Fast, efficient delivery to our customers; Contributes to Starbucks' success; Create and maintain the Starbucks Experience for our customers; Operational excellence; Improve performance

Industry & Context.

Retail
Problems you'll solve

Anticipates customer and store needs by constantly evaluating environment for cues

Eligibility Requirements

Ability to work with fluid schedules, Work both independently and with a team

What They're Looking For.

Must Have

1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience, Ability to work with fluid schedules, Work both independently and with a team, Have a focus on quality and take pride in your work, Attention to detail and follow a multi-step processes

Nice to Have

1 year of leadership in a cafe, ServeSafe Certification, Starbucks or other fast-paced cafe experience

What You'll Do.

Ensure order accuracy

Assist site leader in executing store operations

Deploy baristas and delegate tasks

Create and maintain Starbucks Experience

Model and act in accordance with standards

Maintain a calm demeanor

Anticipate customer and store needs

Communicate information to manager

Assist with new employee training

Provide feedback to manager

Create a positive learning environment

Develop positive relationships with shift team

Execute store operations

Organize opening and closing duties

Maintain regular and consistent attendance

Provide quality beverages

safety and sanitation guidelines

How You'll Work.

Team & Collaboration

Communicates information to manager so that the team can respond as necessary; Assists with new employee training; Provides feedback to manager on employee performance; Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to baristas on shift; Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns

Communication Scope

Communicates information to manager

Free ATS check

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