Gopuff
Retail
ShiftSupervisorLeadBarista
“Shift Supervisor - Lead Barista at Gopuff. Skills: Leadership, Customer service, Operations management. Ensure order accuracy. Deliver fast, efficient service”
What You'll Achieve.
Ensure order accuracy; Fast, efficient delivery to our customers; Contributes to Starbucks' success; Create and maintain the Starbucks Experience for our customers; Operational excellence; Improve performance
Industry & Context.
Anticipates customer and store needs by constantly evaluating environment for cues
Ability to work with fluid schedules, Work both independently and with a team
What They're Looking For.
Must Have
1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience, Ability to work with fluid schedules, Work both independently and with a team, Have a focus on quality and take pride in your work, Attention to detail and follow a multi-step processes
Nice to Have
1 year of leadership in a cafe, ServeSafe Certification, Starbucks or other fast-paced cafe experience
What You'll Do.
Ensure order accuracy
Assist site leader in executing store operations
Deploy baristas and delegate tasks
Create and maintain Starbucks Experience
Model and act in accordance with standards
Maintain a calm demeanor
Anticipate customer and store needs
Communicate information to manager
Assist with new employee training
Provide feedback to manager
Create a positive learning environment
Develop positive relationships with shift team
Execute store operations
Organize opening and closing duties
Maintain regular and consistent attendance
Provide quality beverages
safety and sanitation guidelines
How You'll Work.
Team & Collaboration
Communicates information to manager so that the team can respond as necessary; Assists with new employee training; Provides feedback to manager on employee performance; Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to baristas on shift; Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns
Communication Scope
Communicates information to manager
Applying for this Shift Supervisor - Lead Barista role?
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