ShiftSupervisor

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About the Role We are looking for experienced Shift Supervisors to oversee evening and night shift operations across our Airbnb, kitchen, and in-office data collection locations in Marathalli. As a Supervisor, you will manage a team of Data Collectors, ensure shift productivity and quality targets are met, and submit all required reports on time. Your specific shift timing and location will be confirmed during the interview process based on current requirements. Key Responsibilities • Oversee shift operations for a team of Data Collectors at the assigned location • Monitor productivity and quality in real time throughout the shift • Collect the next day's task list from the client before the stipulated time and coordinate with the Team Lead • Ensure demo recordings are submitted on time per the daily schedule • Flag quality issues immediately to the Trainer and Team Lead • Maintain shift attendance log and real-time productivity tracking • Submit SOD, MOD, EOD, and Inventory reports for the shift • Coordinate with the Inventory Manager on device availability and equipment issues • Support replacement of underperforming Data Collectors in coordination with the Team Lead What We're Looking For • Minimum 1 year of experience in floor management, team handling, or operations supervision • Graduate preferred — 10+2 minimum • Not a fresher — prior experience in a supervisory or team lead capacity is mandatory • Comfortable working for morning, afternoon or night shifts • Strong attention to detail and ability