Hungry Jacks
Food & Beverage
ShiftSupervisor
Neural analysis suggests this role is
optimal for entry candidates.
“Shift Supervisor at Hungry Jacks. Skills: Guest service, Team training. Lead shifts. Supervise shifts”
Industry & Context.
What They're Looking For.
Must Have
Experience in retail, Experience in hospitality
Nice to Have
Passion for training, Passion for coaching, Passion for mentoring team members, Guest Obsessed mindset, Commitment to exceptional service
What You'll Do.
Ensure smooth operations
Ensure safe operations
Ensure compliance with safety standards
Ensure compliance with operational standards
Provide training to team members
Role model outstanding guest service
Execute National Marketing Plan
Enhance customer experience
Encourage culture of inclusiveness
Encourage culture of trust
Encourage culture of accountability
How You'll Work.
Team & Collaboration
Trainer to crew; Coach to crew; Mentor to crew
Full Job Description
The Careers are Better at Hungry Jack's! What’s great about working at Hungry Jack’s? We offer: * On-the-job training to develop your leadership skills. * Extensive leadership and succession training for career advancement. * Clear career pathways for promotion across our restaurant network. * Competitive pay and penalty rates. * Amazing staff discounts through our benefits platform, Jackpot. Reporting to the Restaurant Manager, as a Shift Supervisor you will play a vital role in the restaurant as a trainer, coach and mentor to crew level employees. You will be responsible for bringing our values of “Guest Obsessed” and “People Power” to life, delivering exceptional service to our Guests and creating an environment that promotes safe working conditions for all. Your responsibilities will include: * Leading and supervising shifts to ensure smooth and safe operations. * Ensuring compliance with safety and operational standards. * Providing training and coaching to team members. * Role modelling outstanding guest service. * Supporting sales growth through exceptional service and suggestive selling. * Executing the National Marketing Plan to enhance customer experience. * Encouraging a culture of inclusiveness, trust, and accountability. We’re looking for someone who has: * Experience in retail or hospitality. * A passion for training, coaching, and mentoring team members. * A ‘Guest Obsessed’ mindset and commitment to exceptional service. * Values that align with ours: People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, and Growth Mindset. * High energy and a strong sense of urgency. If this sounds like an exciting opportunity for you, follow these steps to apply: * Hit Apply Now: Submit your application through our Ampol Career’s online portal. * Application Review: Our Ampol recruitment team will review your application. * Interview Invitation: Shortlisted applicants will be invited for an interview. * Pre-Employment Checks: Successful applicants
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