Delivery Hero
E-Commerce
ShiftSupervisor
“Shift Supervisor at Delivery Hero. Skills: Store operations, Team coordination, Performance monitoring, Inventory management. Ensure correct store operation during shift. Maintain high quality standards”
What You'll Achieve.
Maximize productivity; Achieve accuracy targets
Industry & Context.
Conflict resolution; Root cause analysis
What They're Looking For.
Must Have
Correct operation of the store during your shift, High quality standards, Coordination of the team and tasks, Adequate staff per day and schedule, Store compliance with regional and local policies, Food safety policies, Occupational health policies, Environmental policies, Reporting all deviations, Monitoring tasks in the store, Professional development of people, Coordination of work shifts, Work modality in the store, Organization of the reception and dispatch area, Reception of merchandise, Control of truck, SKUs and quantities, Control of product expiration and quality, Control of temperatures in refrigerated and frozen items, Rejection of non-compliant products, Entry of merchandise, Replenishment of shelves and cold equipment, Correct training of staff, Onboarding process, Offboarding process, Operational excellence, Improvement initiatives for store climate, Improvement initiatives for employee motivation, Planning and execution of administrative procedures, Integrity of inventory, Achieve accuracy targets, Cyclical counts, Planned counts
Nice to Have
Suggest improvements to increase productivity
What You'll Do.
Ensure correct store operation during shift
Maintain high quality standards
Coordinate team and tasks
Assign resources based on priorities
Maximize productivity
Resolve conflicts during shift
Ensure adequate staff per day/schedule
Communicate with Store Manager regarding team performance
Monitor team performance
Support Store Manager with administrative processes
Ensure store compliance with food safety policies
Ensure store compliance with occupational health policies
Ensure store compliance with environmental policies
Report all deviations from policies
Support Store Manager in monitoring store tasks
Support Store Manager in professional development
Suggest improvements to increase productivity
Coordinate work shifts in Store Manager's absence
Determine work modality in Store Manager's absence
Control and manage reception area organization
Control and manage dispatch area organization
Prepare necessary equipment
Supervise reception process in Store Manager's absence
Respond as responsible in Store Manager's absence
Report conflicts with suppliers
Delegate or perform merchandise reception
Control product expiration
Control product quality
Control temperatures in refrigerated items
Control temperatures in frozen items
Reject non-compliant products
Delegate or perform merchandise entry
Replenish cold equipment
Ensure order standards
Ensure safety standards
Ensure quality standards
Ensure hygiene standards
Ensure correct staff training
Implement onboarding process
Implement offboarding process
Drive initiatives to improve store climate
Drive initiatives to improve employee motivation
Integrate PeYa culture into store operations
Use systems for administrative procedures
Analyze business metrics
Foster operational excellence
Foster productivity in the store
Ensure inventory integrity
Achieve accuracy targets
Plan cyclical counts with Store Manager
Coordinate cyclical counts with Store Manager
Perform planned counts
Delegate planned counts to Pickers
How You'll Work.
Team & Collaboration
Communication with Store Manager; Cross-functional teams
Applying for this Shift Supervisor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Delivery Hero?
Real rants from real employees. Read before you apply.