Delivery Hero
E-Commerce
ShiftSupervisor
Neural analysis suggests this role is
optimal for entry candidates.
“Shift Supervisor at Delivery Hero. Skills: Process management, Team leadership, Operational excellence. Ensure correct store operation during shift. Maintain high quality standards”
What You'll Achieve.
Maintain high quality standards; Maximize productivity; Achieve accuracy targets
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Experience in similar roles leading work teams, Knowledge of Office suite (Excel, Word, PowerPoint), Knowledge of Google tools, Action orientation, Problem-solving ability, Ability to build positive relationships, Ability to generate trust, Autonomy
What You'll Do.
Ensure correct store operation during shift
Maintain high quality standards
Coordinate team and tasks
Assign resources based on priorities
Maximize productivity
Resolve conflicts during shift
Ensure adequate staff per day/schedule
Communicate with Store Manager regarding team performance
Monitor team performance
Support Store Manager with administrative processes
Ensure store compliance with regional/local policies
Report policy deviations
Support Store Manager in monitoring store tasks
Support Store Manager in professional development
Suggest improvements to increase productivity
Coordinate work shifts in Store Manager's absence
Determine work modalities in Store Manager's absence
Control and manage receiving area organization
Control and manage dispatch area organization
Clear space and prepare necessary equipment
Supervise receiving process in Store Manager's absence
Respond as responsible in Store Manager's absence
Report conflicts with suppliers
Delegate or perform merchandise reception
Control product expiration dates and quality
Control product integrity
Control refrigerated/frozen temperatures
Reject non-compliant products
Delegate or perform merchandise entry
Restock shelves and cold equipment
Ensure orderliness standards
Ensure safety standards
Ensure hygiene standards
Ensure correct staff training
Implement onboarding process
Implement offboarding process
Drive initiatives to improve employee climate
Drive initiatives to improve employee motivation
Communicate novelties
Integrate PeYa culture
Use systems for administrative procedures
Analyze business metrics
Foster operational excellence
Foster productivity in the store
Ensure inventory integrity
Achieve accuracy targets
Plan cyclical counts with Store Manager
Coordinate cyclical counts with Store Manager
Perform or delegate planned counts
How You'll Work.
Team & Collaboration
Communication with Store Manager; Collaboration with Store Manager
Full Job Description
PedidosYa forma parte de Delivery Hero, empresa líder mundial en servicios de delivery con presencia en ~65 países. PedidosYa es la empresa de tecnología líder en delivery y quick-commerce en Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a millones de personas usuarias, empresas y repartidores con una amplia variedad de productos y servicios. PedidosYa opera en 15 países en latinoamérica, y en 2020 lanzó PedidosYa Markets, el primer mercado 100% digital que entrega alimentos y artículos para el hogar en 15 minutos. Delivery Hero cotiza en la Bolsa de Frankfurt desde 2017 y forma parte del índice bursátil MDAX Tenemos una oportunidad para vos, estamos buscando Shift Supervisor en Manuel Alberti. - Asegurar la correcta operación (proceso de picking) de la tienda durante su turno, manteniendo altos estándares de Calidad, en concordancia con los Procesos y Políticas de la Compañía. -Coordinar el equipo y sus tareas, asignando recursos según prioridades y maximizando la productividad. Solucionando conflictos que puedan darse en su turno de trabajo. -Asegura el staff adecuado por día y horario, estando en constante comunicación con el Store Manager, respecto de la performance del equipo. -Monitorea performance del equipo y da soporte al Store Manager en el cumplimiento de los procesos administrativos de la tienda. (Gestión de inventarios/Control de Merma/Facturación/People/Mantenimiento). -Garantiza que la tienda cumpla con las políticas regionales y locales de seguridad alimentaria, Salud ocupacional y Medioambiente. Es el encargado de reportar todos los desvios que puedan surgir en la tienda en relación a las politicas. -Da soporte al Store Manager en el Monitoreo las tareas en la tienda, en el desarrollo profesional de las personas y sugiere mejoras para aumentar la productividad. - En ausencia del Store Manager es el encargado de coordinar los turnos de trabajo y de disponer la modalidad de trabajo en la tienda. -Controla y gestiona la organi
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