Delivery Hero
E-Commerce
ShiftSupervisor
“Shift Supervisor at Delivery Hero. Skills: Operational standards, Team coordination, Performance support. Ensure correct store operation during shift. Maintain high quality standards”
What You'll Achieve.
Achieve accuracy targets; Maintain high quality standards
Industry & Context.
Problem-solving ability
What They're Looking For.
Must Have
Experience in similar roles leading work teams, Knowledge of Office suite (Excel, Word, PowerPoint) and Google, Action orientation and problem-solving ability, Strong relationship-building skills, build trust, Autonomy
What You'll Do.
Ensure correct store operation during shift
Maintain high quality standards
Coordinate team and tasks
Assign resources by priority
Maximize productivity
Resolve conflicts during shift
Ensure adequate staff by day/time
Communicate team performance
Support Store Manager with administrative processes
Ensure store compliance with safety policies
Report deviations from policies
Support Store Manager with task monitoring
Support Store Manager with professional development
Suggest improvements to increase productivity
Coordinate work shifts in Store Manager's absence
Determine work methods in Store Manager's absence
Control and manage receiving area organization
Control and manage dispatch area organization
Clear space and prepare equipment
Supervise receiving process in Store Manager's absence
Respond as responsible for receiving process
Report conflicts with suppliers
Delegate or perform merchandise reception
Control product expiration dates
Control product quality
Control refrigerated/frozen temperatures
Reject non-compliant products
Delegate or perform merchandise entry
Restock shelves and cold equipment
Ensure correct employee training
Implement onboarding/offboarding processes
Drive initiatives to improve employee climate
Drive initiatives to improve employee motivation
Integrate company culture
Use systems for administrative procedures
Analyze business metrics
Foster operational excellence
Foster productivity in the store
Ensure inventory integrity
Achieve accuracy targets
Plan cyclical counts with Store Manager
Coordinate cyclical counts
Perform or delegate planned counts
How You'll Work.
Team & Collaboration
Store Manager communication; Cross-functional teams
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