CVS Health
Healthcare
ShiftSupervisor
“Shift Supervisor at CVS Health. Skills: Customer service, Store operations, Team supervision. Support store management. Drive store execution”
What You'll Achieve.
Build consumer loyalty; Promote positive shopping experience
Industry & Context.
Deductive reasoning; Analytical skills
Flexible schedule, Early morning shifts, Overnight shifts, Weekend shifts, Respond to urgent issues
What They're Looking For.
Must Have
Deductive reasoning ability, Analytical skills, Computer skills, Advanced communication skills, Supervision skills, Ability to work a flexible schedule, Ability to work early morning, overnight and weekend shifts, Ability to work overtime as needed, Ability to respond to urgent issues
Nice to Have
Experience as a retail supervisor
What You'll Do.
Support store management
Drive store execution
Drive store performance
Build consumer loyalty
Ensure store operations run smoothly
Ensure completion of opening procedures
Ensure completion of closing procedures
Work effectively with store management
Work effectively with store crews
Assign store activities
Direct store activities
Follow up on store activities
Communicate information to store management
Communicate information to store crews
Assist customers with questions
Assist customers with problems
Assist customers with complaints
Promote CVS customer service culture
Handle customer relations issues
Maintain customer confidentiality
Execute inventory of merchandise
Execute display of off-shelf merchandise
Execute maintenance of off-shelf merchandise
Reset departments following POGs
How You'll Work.
Team & Collaboration
Store management; Store crews
Communication Scope
Advanced communication
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