Blue Bottle

Shift Supervisor

ShiftSupervisor

$0–0k San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Shift Supervisor at Blue Bottle. Skills: Hospitality, Team leadership, Operational efficiency. Contribute to sales growth initiatives. Support ongoing operations”

Industry & Context.

Shift Supervisor
Problems you'll solve

Problem-solve

Eligibility Requirements

Stand and walk for long periods, Use of hands for precision, Squat, bend, twist, and reach, Lift, push/pull, carry, and/or move up to 50 lbs, Climb ladders, stairs, ramps, Smell and taste, Listen and speak

What They're Looking For.

Must Have

6 months to 1 year of supervisory experience, Completed Blue Bottle Academy’s Barista training and validation program, Existing Food Safety Certification, Basic math and computer skills, Eligible to work in the United States, 18 years of age or older

Nice to Have

Will complete Barista training within 90 days post-hire, Will obtain Food Safety Certification within 30 days post-hire

What You'll Do.

Contribute to sales growth initiatives

Support ongoing operations

and tools are in place

Execute operational support duties

Follow Leader on Duty process

Deploy staff strategically

Ensure exceptional hospitality

Adhere to beverage and food preparation standards

Facilitate onboarding and training of new team members

Assume responsibility for cash handling

Handle daily deposits

Address guest concerns promptly

Report incidents of illness and injury

Provide guidance on new menu offerings

Provide guidance on operational procedures

Lead efforts to achieve sustainability objectives

Engage team in sustainability initiatives

Prepare beverages to highest quality standards

Prepare food to highest quality standards

Serve beverages to highest quality standards

Serve food to highest quality standards

Supervise high-performing team members

Demonstrate exemplary behavior

Set high standards for team

Strive for continuous improvement

Foster culture of curiosity

Foster culture of ongoing learning

Participate in tastings

Participate in cuppings

Participate in training sessions

Deepen understanding of coffee

Ensure compliance with company standards

Ensure compliance with safety protocols

Foster culture of continuous improvement

Provide constructive feedback

Promote safe workplace

Promote respectful workplace

How You'll Work.

Team & Collaboration

Collaborative efforts; Collective success; Engaging your team

Communication Scope

Impactful feedback; Motivating feedback

Full Job Description

## Description At Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet.   About the Job   A Shift Supervisor serves as an integral member of leadership, spearheading efforts to consistently deliver exceptional hospitality and elevate the coffee experience, all while upholding stringent Cafe standards and driving toward established business objectives. Shift Supervisor fosters a culture of continuous learning within the Cafe, serving as a catalyst for inspiration and motivation among team members to continuously refine their skills and enhance performance.   While occupying a position of influence within the team, a Shift Supervisor operates without direct reports, leveraging their leadership to orchestrate collaborative efforts and drive collective success ## You Will Possess comprehensive knowledge of Cafe expenditures and actively contribute to sales growth initiatives Support ongoing operations and continuous improvement within the cafe, through the assigned operational area of focus, taking a proactive role in ensuring the right routines, processes, and tools are in place to enable the team’s success Oversee service flow to uphold optimal levels of safety, cleanliness, quality, and efficiency Execute essential operational support duties such as ordering, receiving, and managing inventory Follow the Leader on Duty process and checklists by strategically deploying staff, overseeing breaks, and ensuring exceptional hospitality and adherence to Blue Bottle's standards for beverage and food preparation Facilitate the onboarding and training of new team members, ensuring seamless integration into the team Assume responsibility for cash handling and daily deposits Promptly address guest concerns within the Cafe Report incidents of illness and injury as p

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