Blue Bottle
Shift Supervisor
ShiftSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Shift Supervisor at Blue Bottle. Skills: Hospitality, Team leadership, Coffee knowledge. Contribute to sales growth initiatives. Support ongoing operations”
Industry & Context.
Problem-solve
Ability to stand and walk for long periods, Use of hands for precision tasks, Squat, bend, twist, and reach, Lift, push/pull, carry up to 50 lbs, Climb ladders, stairs, ramps, Smell and taste, Listen and speak
What They're Looking For.
Must Have
6 months supervisory experience, Completed Blue Bottle Academy’s Barista training, Existing Food Safety Certification, Basic math skills, Basic computer skills, Flexible schedule, Available to work mornings, evenings, weekends, and holidays, Eligible to work in the United States, 18 years of age or older
Nice to Have
Will complete Barista training within 90 days, Will obtain Food Safety Certification within 30 days
What You'll Do.
Contribute to sales growth initiatives
Support ongoing operations
and tools are in place
Execute operational support duties
Deploy staff strategically
Ensure exceptional hospitality
Adhere to beverage and food preparation standards
Facilitate onboarding and training of new team members
Assume responsibility for cash handling
Address guest concerns
Report incidents of illness and injury
Provide guidance on new menu offerings
Lead efforts to achieve sustainability objectives
Engage team in sustainability initiatives
Prepare and serve beverages
Prepare and serve food items
Supervise high-performing team members
Demonstrate exemplary behavior
Strive for improvement
Foster curiosity and ongoing learning
Participate in tastings
Participate in cuppings
Participate in training sessions
Ensure compliance with company standards
Ensure compliance with safety protocols
Provide constructive feedback
How You'll Work.
Team & Collaboration
Collaborative efforts; Team integration; Team engagement
Communication Scope
Motivating feedback
Full Job Description
## Description At Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet. About the Job A Shift Supervisor serves as an integral member of leadership, spearheading efforts to consistently deliver exceptional hospitality and elevate the coffee experience, all while upholding stringent Cafe standards and driving toward established business objectives. Shift Supervisor fosters a culture of continuous learning within the Cafe, serving as a catalyst for inspiration and motivation among team members to continuously refine their skills and enhance performance. While occupying a position of influence within the team, a Shift Supervisor operates without direct reports, leveraging their leadership to orchestrate collaborative efforts and drive collective success ## You Will Possess comprehensive knowledge of Cafe expenditures and actively contribute to sales growth initiatives Support ongoing operations and continuous improvement within the cafe, through the assigned operational area of focus, taking a proactive role in ensuring the right routines, processes, and tools are in place to enable the team’s success Oversee service flow to uphold optimal levels of safety, cleanliness, quality, and efficiency Execute essential operational support duties such as ordering, receiving, and managing inventory Follow the Leader on Duty process and checklists by strategically deploying staff, overseeing breaks, and ensuring exceptional hospitality and adherence to Blue Bottle's standards for beverage and food preparation Facilitate the onboarding and training of new team members, ensuring seamless integration into the team Assume responsibility for cash handling and daily deposits Promptly address guest concerns within the Cafe Report incidents of illness and injury as p
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