Servicios Comerciales Amazon Mexico
Fulfillment Operations Management, Fulfillment Center, transportation and logistics
ShiftManagerJr
“Shift Manager Jr at Servicios Comerciales Amazon Mexico. Skills: Operations management, Team management, Process improvement. Manage hourly team. Manage safety metrics”
What You'll Achieve.
Maximize customer satisfaction; Achieve operational KPIs; Achieve cost goals
Industry & Context.
Root cause analysis; Data analysis
Work nights, Work overnights, Work weekends, Work holidays
What They're Looking For.
Must Have
High school diploma, Work a rotating, flexible schedule, Able to work 40 hours/week, Overtime as required
Nice to Have
Experience analyzing numerical data points, Experience managing a team of 10+ employees
What You'll Do.
Manage safety metrics
Manage delivery efficiency
Manage number of routes
Manage cost per shipment
Support purchasing tools
Support purchasing services
Support purchasing consumables
Ensure performance objectives met
Build positive employee relations
Continuously improve delivery efficiency
Instill customer obsession culture
Instill safety culture
Instill best-practice sharing culture
Serve as thought partner
Create balance between work and fun
Ensure team execution
Support process improvement activities
Perform processes mapping activities
Assist in developing business processes
Assist in documenting business processes
Assist in deploying business processes
Assist in monitoring business processes
Follow up KPIs of operations
Actively support organization change
Promote organization change
Dive deep analysis of KPIs
Support customer service
Support upcoming goals
Measure drivers performance
Measure customer experience service
Execute internal audits
Support quality initiatives
Participate in quality initiatives
Support process change initiatives
Participate in process change initiatives
Assist business achieve improvements
Develop new processes
Implement delivery stations workflow
Develop delivery stations workflow
Implement delivery station metrics
Develop delivery station metrics
How You'll Work.
Team & Collaboration
Partner with project team; Collaborate with internal teams
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