DPD Group UK
Logistics And Supply Chain
ShiftManager-Dispatch
Neural analysis suggests this role is
optimal for mid candidates.
“Shift Manager - Dispatch at DPD Group UK. Skills: People management, Operational efficiency, Driver management. Build relationships with drivers. Keep drivers engaged”
What You'll Achieve.
Achieve depot target for Core Routes; Achieve depot target Stops Per Route (SPR); Ensure vans are scanned and loaded safely; Ensure vans are loaded timely and efficiently; Achieve Depot Clear in line with depot targets
Industry & Context.
Problem resolution; Decision-making
What They're Looking For.
Must Have
People management experience, Experience in a fast paced operation, Direct accountability for leading a team, Experience in a Transport Setting, Communication skills to inspire, motivate and manage a team, Decisive and effective decision-making, Problem resolution skills, Time management skills, High levels of resilience, Self-motivation, Flexibility, Excellent computer skills, Ability to use Google chrome applications, Ability to do comprehensive reporting, Analysis of data, Highly vigilant to unscrupulous activity, Ability to take swift and appropriate action
Nice to Have
Experience in a Transport Setting
What You'll Do.
Build relationships with drivers
Ensure outstanding service delivery
Ensure depot target for Core Routes is achieved
Ensure depot target Stops Per Route (SPR) is
Ensure all delivery & collection routes are properly
Ensure all drivers scan and load vans
Maintain on-going communication with drivers
Resolve driver issues
Ensure adequate resources for ad-hoc collections
Use pool of drivers for collections
Use couriers/agencies for collections
Ensure all relevant documentation and systems are completed
Work to set Key Performance Indicators
Ensure Depot Clear is achieved
How You'll Work.
Team & Collaboration
Working with Owner Drivers; Working with Employed Drivers
Communication Scope
Inspire; Motivate; Manage team
Full Job Description
* Contract Type: Permanent / 40 Hours Per Week * Location: DPD Edinburgh * Salary, Circa 40k plus bonus * Days of Work: 5 out of 7 to include weekends * Hours of Work: 07:00 - 16:00 Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered. Other key accountabilities will be; * Ensure depot target for Core Routes is achieved * Ensure depot target Stops Per Route (SPR) is achieved * Ensuring all other delivery & collection routes are properly set. * Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner. * Maintaining on-going communication with drivers to resolve any issues * Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies. * Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements * Working to set Key Performance Indicators including Service, Cost, Productivity, Tr
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