DPD Group UK
Logistics And Supply Chain
ShiftManager-Dispatch
Neural analysis suggests this role is
optimal for mid candidates.
“Shift Manager - Dispatch at DPD Group UK. Skills: People management, Operational metrics, Resource planning. Build relationship with drivers. Keep drivers engaged”
What You'll Achieve.
Achieve depot target for Core Routes; Achieve depot target Stops Per Route; Ensure outstanding service is delivered; Ensure vans are loaded safely; Ensure vans are loaded timely; Ensure vans are loaded efficiently; Guarantee ad-hoc collections are picked up
Industry & Context.
Problem resolution
What They're Looking For.
Must Have
People management experience, Experience in fast paced operation, Direct accountability for motivating team, Responsibility for leading team, Transport setting experience, Communication skills to inspire team, Decisive decision-making, Effective problem resolution, Time management skills, High levels of resilience, High levels of self-motivation, High levels of flexibility, Excellent computer skills, Ability to use Google chrome applications, Ability to do comprehensive reporting, Ability to do analysis of data, Highly vigilant to unscrupulous activity, Ability to take swift action, Ability to take appropriate action, Demonstrate DPD DNA values
What You'll Do.
Build relationship with drivers
Keep drivers well managed
Keep drivers motivated
Ensure depot target for Core Routes is achieved
Ensure depot target Stops Per Route (SPR) is
Ensure all delivery & collection routes are properly
Ensure all drivers scan vans
Ensure all drivers load vans
Maintain on-going communication with drivers
Resolve any issues with drivers
Ensure adequate resources for ad-hoc collections
Ensure all relevant documentation is completed accurately
Ensure all systems are completed accurately
Work to set Key Performance Indicators
Achieve Depot Clear in line with targets
How You'll Work.
Team & Collaboration
Owner Drivers; Employed Drivers
Communication Scope
Inspire; Motivate; Manage team
Full Job Description
* Contract Type: Permanent / 40 Hours Per Week * Salary: Circa £40,000 plus bonus * Location: DPD Bicester - Unit D, Symmetry Park, Bicester, OX26 6GF * Days of Work: Tuesday to Saturday * Hours of Work: 04:00 - 12:30 Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered. Other key accountabilities will be; * Ensure depot target for Core Routes is achieved * Ensure depot target Stops Per Route (SPR) is achieved * Ensuring all other delivery & collection routes are properly set. * Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner. * Maintaining on-going communication with drivers to resolve any issues * Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies. * Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements * Working to set Key Performance Indicators inclu
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