Insomnia Cookies
In-Store
ShiftLeader
“Shift Leader at Insomnia Cookies. Skills: Customer service, Team leadership. Provide incredible customer service. Maintain operations during your shift”
Industry & Context.
Legally eligible to work in the United States
What They're Looking For.
Must Have
1 year of working experience in a customer service focused role, Point of Sale systems experience, Ability to lift up to 40 lbs, Must be 18 years or older
Nice to Have
Outgoing/friendly/patient demeanor, Detail focused and results-oriented, Ability to lead-by-example and motivate others
What You'll Do.
Provide incredible customer service
Maintain operations during your shift
Communicate pertinent information
Monitor production efficiency
Hold the team accountable to company standards
Assist in the training and coaching of team
Prioritize and delegate tasks for baking
Prioritize and delegate tasks for cashiering
Prioritize and delegate tasks for packaging
Prioritize and delegate tasks for cleaning
Lead the cookie crew team
Adhere to safe food handling practices
How You'll Work.
Team & Collaboration
Cookie Crew team
Applying for this Shift Leader role?
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How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Insomnia Cookies?
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