Insomnia Cookies
In-Store
ShiftLeader
“Shift Leader at Insomnia Cookies. Skills: Customer service, Leadership, Operations. Provide incredible customer service. Support store leadership”
What You'll Achieve.
Predicting the flow of business during a successful shift; Attributes to a productive and fun night for your store
Industry & Context.
Ability to lift up to 40 lbs., Must be 18 years or older to be employed
What They're Looking For.
Must Have
1 year of working experience in a customer service focused role, Ability to lift up to 40 lbs., Legally eligible to work in the United States, Must be 18 years or older to be employed
Nice to Have
Point of Sale systems experience, Outstanding communication, time management, and people skills, Outgoing/friendly/patient demeanor, Detail focused and results-oriented, Ability to lead-by-example and motivate others
What You'll Do.
Provide incredible customer service
Support store leadership
Maintain operations during your shift
Communicate pertinent information
Monitor production efficiency
Hold team accountable
Assist in training and coaching
Prioritize and delegate tasks
Lead the cookie crew team
Support and work alongside the Cookie Crew
Adhere to safe food handling practices
Manage cash handling and deposits
How You'll Work.
Team & Collaboration
Support store leadership; Communicate pertinent information; Hold the team accountable to company standards and procedures; Assist in the training and coaching of team members; Support and work alongside the Cookie Crew
Communication Scope
Outstanding communication
Applying for this Shift Leader role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Insomnia Cookies?
Real rants from real employees. Read before you apply.