Insomnia Cookies
In-Store
ShiftLeader
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Shift Leader at Insomnia Cookies. Skills: Customer service, Team leadership. Provide customer service. Build orders”
Industry & Context.
Lift up to 40 lbs
What They're Looking For.
Must Have
1 year customer service experience, 18 years or older, Legally eligible to work in US
Nice to Have
Point of Sale systems experience, Ability to lift up to 40 lbs
What You'll Do.
Provide customer service
Perform suggestive selling
Interact with customers
Communicate pertinent information
Monitor production efficiency
Hold team accountable
Delegate baking tasks
Delegate cashiering tasks
Delegate packaging tasks
Delegate cleaning tasks
Lead cookie crew team
Provide safe environment
Provide clean environment
Adhere to safe food handling
How You'll Work.
Team & Collaboration
Work with team members
Full Job Description
## Description As a Shift Leader at our San Francisco, CA store located at 362 Kearny St, San Francisco, CA 94108, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values SOME OUR SWEET SHIFT LEADER PERKS: • Flexible part-time work schedules • Starting payrate of $21.50/hr • Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) • Paid vacation and sick time off • Interactive training & mentorship • Pet insurance for your furry loved ones • Job stability with a rapidly growing and reputable company • Achievable growth/promotion opportunities • You get to work in a fun, exciting team environment • Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER? • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team • Support and work alongside the Cookie Crew • Provide a safe, clean, working environment for our g
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