Insomnia Cookies
In-Store
ShiftLeader
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Shift Leader at Insomnia Cookies. Skills: Customer service, Team leadership. Provide customer service. Maintain operations”
Industry & Context.
Must be 18 years or older
What They're Looking For.
Must Have
1 year customer service experience, 18 years or older, Legally eligible to work in US
Nice to Have
Point of Sales systems experience, Ability to lift up to 40 lbs
What You'll Do.
Provide customer service
Communicate pertinent information
Monitor production efficiency
Hold team accountable
Provide safe environment
Adhere to food handling
How You'll Work.
Team & Collaboration
Leading cookie crew team
Full Job Description
## Description Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our newest store in Riverside, CA later this year! At the present time, we are actively interviewing Shift Leaders for our store located at 1299 University Ave Ste 103, Riverside, CA 92507. As a Shift Leader, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values SOME OUR SWEET SHIFT LEADER PERKS: • Flexible part-time work schedules • Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) • Starting off at $20.00/hr plus tips • Paid vacation and sick time off • Interactive training & mentorship • Pet insurance for your furry loved ones • Job stability with a rapidly growing and reputable company • Achievable growth/promotion opportunities • You get to work in a fun, exciting team environment • Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER? • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team m
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