Insomnia Cookies

In-Store

ShiftLeader

$0k+ Melrose Park, Illinois, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Shift Leader at Insomnia Cookies. Skills: Customer service, Team leadership. Provide incredible customer service. Support store leadership”

Industry & Context.

In Store
Eligibility Requirements

Ability to lift up to 40 lbs

What They're Looking For.

Must Have

1 year of working experience, customer service focused role, Point of Sale systems experience, Ability to lift up to 40 lbs, Legally eligible to work, 18 years or older

Nice to Have

Outgoing/friendly/patient demeanor, Detail focused and results-oriented, Ability to lead-by-example, Motivate others

What You'll Do.

Provide incredible customer service

Support store leadership

Maintain operations during shift

Communicate pertinent information

Monitor production efficiency

Hold team accountable

Assist in coaching team members

Delegate tasks for baking

Delegate tasks for cashiering

Delegate tasks for packaging

Delegate tasks for cleaning

Lead the cookie crew team

Provide safe environment

Provide clean environment

Adhere to safe food handling

How You'll Work.

Team & Collaboration

Work alongside cookie crew

Full Job Description

## Description Become a Shift Leader at our Melrose Park, IL store! As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!   Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values   SOME OUR SWEET SHIFT LEADER PERKS: •         Flexible part-time work schedules •         Pay rate: $17.00/hr. •         Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) •         Paid vacation and sick time off •         Interactive training & mentorship •         Pet insurance for your furry loved ones •         Job stability with a rapidly growing and reputable company •         Achievable growth/promotion opportunities •         You get to work in a fun, exciting team environment •         Employee discount and FREE cookies with every shift!   WHAT WILL I DO AS A SHIFT LEADER? •         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries •         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members •         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team •         Support and work alongside the Cookie Crew •         Provide a safe, clean, working environment for our guests and staff and adhere to safe food

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