Insomnia Cookies

In-Store

ShiftLeader

$0k+ Columbus, Ohio, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Shift Leader at Insomnia Cookies. Skills: Customer service, Leadership, Operations management. Provide incredible customer service and quality products. Support store leadership by maintaining operations during your shift”

What You'll Achieve.

Predicting the flow of business during a successful shift; Ensuring a productive and fun night for your store

Industry & Context.

In Store
Eligibility Requirements

Ability to lift up to 40 lbs., Must be 18 years or older to be employed

What They're Looking For.

Must Have

1 year of working experience in a customer service focused role, Point of Sale systems experience, Ability to lift up to 40 lbs., Legally eligible to work in the United States, Must be 18 years or older to be employed

Nice to Have

Experience with baking, Experience with suggestive selling, Experience with customer interaction, Experience with cash handling and deposits

What You'll Do.

Provide incredible customer service and quality products

Support store leadership by maintaining operations during your shift

Communicating pertinent information

Monitoring production efficiency

Holding the team accountable to company standards and procedures

Assisting in the training and coaching of team members

Prioritize and delegate tasks for baking

Leading the cookie crew team

Support and work alongside the Cookie Crew

Adhere to safe food handling practices

Manage cash handling and deposits

How You'll Work.

Team & Collaboration

Support store leadership; Assist in the training and coaching of team members; Support and work alongside the Cookie Crew

Communication Scope

Outstanding communication

Full Job Description

## Description As a Shift Leader at our Columbus Short North store located at 749 N. High St, Columbus OH 43215, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!   Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values   SOME OUR SWEET SHIFT LEADER PERKS: •         Pay Rate: $15.00/hr - Flexible part-time work schedules •         Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) •         Paid vacation and sick time off •         Interactive training & mentorship •         Pet insurance for your furry loved ones •         Job stability with a rapidly growing and reputable company •         Achievable growth/promotion opportunities •         You get to work in a fun, exciting team environment •         Employee discount and FREE cookies with every shift!   WHAT WILL I DO AS A SHIFT LEADER? •         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries •         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members •         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team •         Support and work alongside the Cookie Crew •         Provide a safe, clean, working environment for our guests and staff and

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