Insomnia Cookies

In-Store

ShiftLeader

$0k+ Cleveland, Ohio, United States PART TIME
The Brief

“Shift Leader at Insomnia Cookies. Skills: Customer service, Leadership, Baking. Provide customer service and quality products. Support store leadership in operations”

What You'll Achieve.

Predicting the flow of business during a successful shift; Productive and fun night for your store

Industry & Context.

In Store
Eligibility Requirements

Ability to lift up to 40 lbs., Must be 18 years or older to be employed, Legally eligible to work in the United States

What They're Looking For.

Must Have

1 year of working experience in a customer service focused role, Ability to lift up to 40 lbs., Must be 18 years or older to be employed, Legally eligible to work in the United States

Nice to Have

Point of Sales systems experience, Outstanding communication, time management, and people skills, Outgoing/friendly/patient, Detail focused and results-oriented, Ability to lead-by-example and motivate others

What You'll Do.

Provide customer service and quality products

Support store leadership in operations

Communicate pertinent information

Monitor production efficiency

Hold team accountable to standards

Assist in training and coaching team members

Prioritize and delegate tasks

Support and work alongside Cookie Crew

Adhere to safe food handling practices

Manage cash handling and deposits

How You'll Work.

Team & Collaboration

Support and work alongside the Cookie Crew; Assist in the training and coaching of team members

Communication Scope

Outstanding communication

Free ATS check

Applying for this Shift Leader role?

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How to Apply on Lever

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  • LinkedIn import works well; review parsed data before submitting.
  • The cover letter field is optional but visible to reviewers — use it to differentiate.
  • Referral codes from employees can significantly boost visibility of your application.

ANONYMOUS · UNFILTERED

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