Caribou Coffee
ShiftLeader
“Shift Leader at Caribou Coffee. Skills: Team engagement, Guest connections, Shift delegation. Demonstrate mastery of Team Member role. Lead shifts focusing on engagement”
Industry & Context.
Address problematic situations
Standing for 4 to 8 hours, Lifting up to 50 pounds
What They're Looking For.
Must Have
1 year of leadership experience, 1 year restaurant experience, 1 year retail experience, 1 year customer service experience, Ability to work early mornings, Ability to work evenings, Ability to work some holidays, Ability to work weekends, At least 18 years of age
Nice to Have
High school diploma, GED equivalent, Valid driver's license, Reliable transportation
What You'll Do.
Demonstrate mastery of Team Member role
Lead shifts focusing on engagement
Lead shifts focusing on guest satisfaction
Maximize product sales
Take ownership of store appearance
Understand daily deployment
Communicate on the floor
Ensure quality standards execution
Give feedback to team members
Train team on product knowledge
Train team on promotions
Perform administrative tasks
Complete bank deposits
Complete product orders
Discuss career growth
Bring Core Values to life
Manage impact on others
Make decisions as Manager on Duty
Bring calm in critical moments
Be a community member
Create success for others
Give powerful feedback
Coach team from commitment
Create inclusive culture
Create inspiring culture
Seek growth opportunities
How You'll Work.
Team & Collaboration
Team engagement; Guest connections; Team member development
Communication Scope
Effective communication
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