Story Cannabis
Cannabis
ShiftLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Shift Lead at Story Cannabis. Skills: Customer experience, Retail operations. Serve as resource for staff and customers. Oversee onboarding for new retail associates”
Industry & Context.
Open availability
What They're Looking For.
Must Have
High School Diploma or G.E.D., 1+ years supervisory experience, Proficiency with POS systems, Proficiency with basic computer applications, Over 21 years of age, Can legally work in the United States, Valid State-Issued ID or U.S. Passport, Reliable transportation, No scheduling restrictions, Ability to push, pull, or lift 50 pounds, Capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods
Nice to Have
Marijuana knowledge strongly preferred
What You'll Do.
Serve as resource for staff and customers
Oversee onboarding for new retail associates
Track daily and monthly inventory
Restock sales floor products
Open and close the store
Assist the Management team
Provide exceptional customer service
Develop rapport with customers
and help locate proper product
Explain effects of different cannabis types
Protect organizational assets
Set up and break down display cases
Address phone calls and online orders
Maintain cleanliness of the store
Maintain a positive work environment
Maintain strict confidentiality
How You'll Work.
Team & Collaboration
Support retail team; Assist Management team
Communication Scope
Communication skills
Full Job Description
Our Story: Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started. Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time. Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do. If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story. Overview: As a Shift Lead, you will play a key role in leading daily operations and ensuring every guest has a positive and enjoyable customer experience. You’ll guide and support the retail team through active floor leadership, setting the tone for exceptional customer service, accuracy, and teamwork. From overseeing transactions and compliance procedures to coaching team members and maintaining store standards, you’ll help create a smooth and successful operation within the store. Pay: $18.00/hour, plus tips Schedule: Must have open availability (days, evenings, and weekends) Responsibilities: Serves as a resource for questions or issues from staff and customers. Oversee onboarding for all new retail associates. Assists with tracking of daily and monthly inventory. Assist with restocking the sales floor with cannabis and non-cannabis products. Open and close the store as needed. Assist the Management team. Provide exceptional customer service in accordance with established standards. Develop and maintain rapport with our customers, vendors, service providers and staff. Recommend, select, and help locate the proper product for customers, depending on their individual needs. Explain the effects of different
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