Story Cannabis
Cannabis
ShiftLead
“Shift Lead at Story Cannabis. Skills: Customer service, Team leadership, Retail operations. Serve as resource for staff and customers. Oversee onboarding for new retail associates”
What You'll Achieve.
Ensuring every guest has a positive and enjoyable customer experience; Setting the tone for exceptional customer service, accuracy, and teamwork; Help create a smooth and successful operation within the store
Industry & Context.
Must have the ability to push, pull, or lift a minimum of 50 pounds, Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods, Must have reliable transportation, Must have no scheduling restrictions
What They're Looking For.
Must Have
Minimum High School Diploma or G. E. D equivalent required, 1+ years of supervisory or team lead experience in a retail, hospitality, or cannabis environment, Proficiency with POS systems and basic computer applications, Must be over 21 years of age, Can legally work in the United States - all documentation required, Excellent customer service and communication skills, Must have a valid State-Issued ID or U. S. Passport, Must have reliable transportation, Must have no scheduling restrictions, Employment offers are contingent upon successful completion of all pre-employment background checks, Must have the ability to push, pull, or lift a minimum of 50 pounds, Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods
Nice to Have
Marijuana knowledge strongly preferred
What You'll Do.
Serve as resource for staff and customers
Oversee onboarding for new retail associates
Track daily and monthly inventory
Restock sales floor products
Open and close the store
Assist the Management team
Provide exceptional customer service
Develop and maintain customer rapport
Recommend and select products for customers
Explain cannabis effects to customers
Ensure controls to protect assets
Set up and break down display cases
Address phone calls and online orders
Maintain store cleanliness
Maintain positive work environment
Maintain strict confidentiality
Perform other related work
How You'll Work.
Team & Collaboration
Guide and support the retail team; Develop and maintain rapport with staff
Communication Scope
Excellent customer service and communication skills
Applying for this Shift Lead role?
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- Create a Greenhouse profile before applying — it saves time across multiple applications.
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- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Story Cannabis?
Real rants from real employees. Read before you apply.