Peet's Coffee
Coffee Retail
ShiftLead
“Shift Lead at Peet's Coffee. Skills: Shift leadership, Customer service, Team management. Lead shifts with focus and clarity. Manage task deployment”
Industry & Context.
Problem-solving
Perform physical tasks
What They're Looking For.
Must Have
1 year experience in leadership role, 1 year experience with POS/cash handling, Minimum three days a week schedule availability, Legally eligible to work in country, Able to comply with Peet's Employment of Minors policies, At least 18 years of age, Perform various physical tasks
What You'll Do.
Lead shifts with focus and clarity
Manage task deployment
Ensure smooth day-to-day operations
Deliver exceptional customer experiences
Model genuine engagement
Model commitment to craft
Model high product quality
Model friendly service
Maintain a clean coffeebar
Maintain a welcoming coffeebar
Support a positive team environment
Collaborate effectively
Set an example through accountability
Set an example through professionalism
Set an example through reliability
Ensure operational excellence
Execute opening routines
Execute closing routines
Execute cash handling
Execute inventory tasks
Execute visual updates
Embrace learning and change
Actively develop skills
Adapt to new priorities
How You'll Work.
Team & Collaboration
Positive team environment
Communication Scope
Communicate clearly
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