LV Petroleum
Retail
ShiftLead
“Shift Lead at LV Petroleum. Skills: Supervision, Customer service, Inventory management. Oversee daily operations. Ensure staff are on task”
Industry & Context.
Resolve customer complaints; Provide effective solutions
Ability to stand for extended periods, Lift items up to 50 pounds, Stocking shelves, Moving merchandise
What They're Looking For.
Must Have
High school diploma or equivalent, 1-2 years retail or customer service experience, Leadership capabilities, Effective team management skills, Excellent communication skills, Excellent interpersonal skills, Ability to resolve customer complaints, Familiarity with cash handling, Familiarity with point-of-sale systems, Willingness to work flexible hours
Nice to Have
Prior supervisory experience
What You'll Do.
Oversee daily operations
Ensure staff are on task
Maintain high customer service standard
Address customer inquiries
Address customer concerns
Address customer complaints
Support new employees
Monitor inventory levels
Assist in ordering supplies
Assist in stocking supplies
Conduct inventory checks
Manage cash registers
Manage financial transactions
Enforce safety protocols
Enforce safety regulations
Communicate operational issues
Communicate staff performance
How You'll Work.
Communication Scope
Communication skills
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