Jll
Real Estate
ShiftLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Shift Lead at Jll. Skills: Critical systems operations, Team leadership, Technical problem-solving. Oversee building systems operation. Lead engineering staff”
What You'll Achieve.
Zero downtime tolerance; Timely resolution of issues; Minimal disruption to operations; Prevent operational downtime
Industry & Context.
Troubleshoot complex technical issues; Make sound technical decisions; Identify potential issues
On-site required
What They're Looking For.
Must Have
High school diploma or equivalent, Universal CFC EPA certification, 5+ years related experience, Experience with 24/7 critical operations
Nice to Have
Trade school education, union training, military service, or college, Additional technical certifications in HVAC, electrical, or related fields, Previous lead, supervisory, or team coordination experience
What You'll Do.
Oversee building systems operation
Lead engineering staff
Serve as technical point of contact
Ensure continuous uptime
Coordinate work order responses
Optimize team performance
Prevent operational downtime
Maintain critical building systems
Escalate technical issues
Monitor building automation systems
Monitor critical equipment performance
Resolve issues affecting operations
Respond to emergencies
Conduct facility rounds
Identify potential issues
Document shift activities
Supervise engineering team members
Assist Chief Engineer
Monitor direct report performance
Provide on-the-job training
Coach engineering staff
Guide engineering staff
Foster safety culture
Foster efficiency culture
Foster operational excellence
Conduct shift briefings
Communicate priorities
Communicate safety concerns
Communicate operational updates
Coordinate with other shift leads
Ensure continuity of operations
Execute planned maintenance
Prioritize critical technical work
Prioritize high-complexity PM tasks
Update maintenance procedures
Update maintenance schedules
Coordinate contractor activities
Track maintenance completion rates
Identify resource constraints
Document maintenance activities
Troubleshoot complex technical issues
Make sound technical decisions
Maintain system reliability
Maintain building operations
Identify issues requiring Chief Engineer involvement
Escalate issues requiring additional resources
Recommend system improvements
Recommend efficiency enhancements
Provide shift handover
Communicate with Chief Engineer
Participate in property team communications
Explain technical issues
Maintain open communication with off-shift team
Ensure 24/7 operational awareness
Ensure safety procedures compliance
Ensure protocol compliance
Ensure regulatory requirements compliance
Conduct safety briefings
Enforce safe work practices
Participate in technical training
Participate in safety training
Participate in operational process training
Report safety hazards
Report compliance concerns
How You'll Work.
Team & Collaboration
Cross-functional teams; Shift continuity; Property team communications; Off-shift team communication
Communication Scope
Explain technical issues
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Shift Lead** Serve as a technical engineering leader at JLL! The Shift Lead oversees the efficient, safe, and responsible operation of all building systems and equipment during assigned shift operations in support of 24/7 critical building operations. You will lead and coordinate engineering staff on your shift, reporting to the Chief Engineer and supporting the day-to-day management of direct reports. This role serves as the primary technical point of contact during shift hours, ensures continuous uptime of critical systems, coordinates work order responses, and optimizes team performance to prevent operational downtime. This position requires the Shift Lead to be on-site. **Schedule:** 1st Shift: 7am-3:30pm, Monday through Friday, Occasional weekend check in's with team **WHAT YOU 'LL DO** **Critical Systems Operations and Management** • Oversee the maintenance and continuous operation of all critical building systems during assigned shift with zero downtime tolerance • Serve as the primary shift escalation point for technical issues and emergency situations • Monitor building automation systems (BAS) and critical equipment performance throughout shift operations • Coordinate and lead work order responses during shift hours, ensuring timely resolution of issues affecting building operations • Respond effectively to emergencies and service calls as the primary technical contact during shift, ensuring minima
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