Jll

Real Estate

ShiftLead

$55–75k ~AI est. Franklin, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Shift Lead at Jll. Skills: Critical systems operations, Team leadership, Technical problem-solving. Oversee building systems operation. Lead engineering staff”

What You'll Achieve.

Zero downtime tolerance; Timely resolution of issues; Minimal disruption to operations; Prevent operational downtime

Industry & Context.

Real Estate
Problems you'll solve

Troubleshoot complex technical issues; Make sound technical decisions; Identify potential issues

Eligibility Requirements

On-site required

What They're Looking For.

Must Have

High school diploma or equivalent, Universal CFC EPA certification, 5+ years related experience, Experience with 24/7 critical operations

Nice to Have

Trade school education, union training, military service, or college, Additional technical certifications in HVAC, electrical, or related fields, Previous lead, supervisory, or team coordination experience

What You'll Do.

Oversee building systems operation

Lead engineering staff

Serve as technical point of contact

Ensure continuous uptime

Coordinate work order responses

Optimize team performance

Prevent operational downtime

Maintain critical building systems

Escalate technical issues

Monitor building automation systems

Monitor critical equipment performance

Resolve issues affecting operations

Respond to emergencies

Conduct facility rounds

Identify potential issues

Document shift activities

Supervise engineering team members

Assist Chief Engineer

Monitor direct report performance

Provide on-the-job training

Coach engineering staff

Guide engineering staff

Foster safety culture

Foster efficiency culture

Foster operational excellence

Conduct shift briefings

Communicate priorities

Communicate safety concerns

Communicate operational updates

Coordinate with other shift leads

Ensure continuity of operations

Execute planned maintenance

Prioritize critical technical work

Prioritize high-complexity PM tasks

Update maintenance procedures

Update maintenance schedules

Coordinate contractor activities

Track maintenance completion rates

Identify resource constraints

Document maintenance activities

Troubleshoot complex technical issues

Make sound technical decisions

Maintain system reliability

Maintain building operations

Identify issues requiring Chief Engineer involvement

Escalate issues requiring additional resources

Recommend system improvements

Recommend efficiency enhancements

Provide shift handover

Communicate with Chief Engineer

Participate in property team communications

Explain technical issues

Maintain open communication with off-shift team

Ensure 24/7 operational awareness

Ensure safety procedures compliance

Ensure protocol compliance

Ensure regulatory requirements compliance

Conduct safety briefings

Enforce safe work practices

Participate in technical training

Participate in safety training

Participate in operational process training

Report safety hazards

Report compliance concerns

How You'll Work.

Team & Collaboration

Cross-functional teams; Shift continuity; Property team communications; Off-shift team communication

Communication Scope

Explain technical issues

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Shift Lead** Serve as a technical engineering leader at JLL! The Shift Lead oversees the efficient, safe, and responsible operation of all building systems and equipment during assigned shift operations in support of 24/7 critical building operations. You will lead and coordinate engineering staff on your shift, reporting to the Chief Engineer and supporting the day-to-day management of direct reports. This role serves as the primary technical point of contact during shift hours, ensures continuous uptime of critical systems, coordinates work order responses, and optimizes team performance to prevent operational downtime. This position requires the Shift Lead to be on-site. **Schedule:** 1st Shift: 7am-3:30pm, Monday through Friday, Occasional weekend check in's with team **WHAT YOU 'LL DO** **Critical Systems Operations and Management** • Oversee the maintenance and continuous operation of all critical building systems during assigned shift with zero downtime tolerance • Serve as the primary shift escalation point for technical issues and emergency situations • Monitor building automation systems (BAS) and critical equipment performance throughout shift operations • Coordinate and lead work order responses during shift hours, ensuring timely resolution of issues affecting building operations • Respond effectively to emergencies and service calls as the primary technical contact during shift, ensuring minima

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