Insomnia Cookies
In-Store
ShiftLead
“Shift Lead at Insomnia Cookies. Skills: Customer service, Leadership, Baking. Provide customer service. Maintain operations during shift”
Industry & Context.
Ability to lift up to 40 lbs.
What They're Looking For.
Must Have
Legally eligible to work in the United States, Must be 18 years or older to be employed
Nice to Have
At least 1 year of working experience in a customer service focused role, Point of Sales systems experience, Outstanding communication, time management, and people skills, Outgoing/friendly/patient, Detail focused and results-oriented, Ability to lead-by-example and motivate others, Ability to lift up to 40 lbs.
What You'll Do.
Provide customer service
Maintain operations during shift
Monitor production efficiency
Hold team accountable
Prioritize and delegate tasks
Support and work alongside Cookie Crew
Adhere to safe food handling
How You'll Work.
Team & Collaboration
Support store leadership; Work alongside the Cookie Crew
Communication Scope
Outstanding communication
Applying for this Shift Lead role?
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How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Insomnia Cookies?
Real rants from real employees. Read before you apply.