Insomnia Cookies
In-Store
ShiftLead
“Shift Lead at Insomnia Cookies. Skills: Customer service, Team leadership. Provide incredible customer service. Maintain operations during shift”
Industry & Context.
Legally eligible to work in the United States
What They're Looking For.
Must Have
1 year of working experience in a customer service focused role, Point of Sales systems experience, Ability to lift up to 40 lbs., Must be 18 years or older
Nice to Have
Outstanding communication skills, Time management skills, People skills, Outgoing personality, Friendly personality, Patient personality, Detail focused, Results-oriented, Ability to lead-by-example, Ability to motivate others
What You'll Do.
Provide incredible customer service
Maintain operations during shift
Communicate pertinent information
Monitor production efficiency
Hold team accountable to standards
Assist in training and coaching
Prioritize and delegate tasks
Adhere to safe food handling practices
How You'll Work.
Team & Collaboration
Work alongside Cookie Crew
Applying for this Shift Lead role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Insomnia Cookies?
Real rants from real employees. Read before you apply.