Insomnia Cookies

In-Store

ShiftLead

$31–42k ~AI est. Athens, Georgia, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Shift Lead at Insomnia Cookies. Skills: Customer service, Team leadership, Operations management. Provide incredible customer service. Maintain operations during shift”

Industry & Context.

In Store
Eligibility Requirements

Ability to lift up to 40 lbs

What They're Looking For.

Must Have

1 year of working experience, Customer service focused role, Point of Sales systems experience, Legally eligible to work, Must be 18 years or older

Nice to Have

Outstanding communication skills, Time management skills, People skills, Outgoing/friendly/patient, Detail focused, Results-oriented, Ability to lead-by-example, Ability to motivate others

What You'll Do.

Provide incredible customer service

Maintain operations during shift

Communicate pertinent information

Monitor production efficiency

Hold team accountable

Prioritize and delegate tasks

Lead the cookie crew team

Support and work alongside

Adhere to safe food handling

How You'll Work.

Team & Collaboration

Cookie crew team

Full Job Description

## Description As a Shift Leader at our UG campus store located at 228 E Clayton St, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!   Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values   SOME OUR SWEET SHIFT LEADER PERKS: •         Flexible part-time work schedules •         Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) •         Paid vacation and sick time off •         Interactive training & mentorship •         Pet insurance for your furry loved ones •         Job stability with a rapidly growing and reputable company •         Achievable growth/promotion opportunities •         You get to work in a fun, exciting team environment •         Employee discount and FREE cookies with every shift!   WHAT WILL I DO AS A SHIFT LEADER? •         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries •         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members •         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team •         Support and work alongside the Cookie Crew •         Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices •         M

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