Blank Street
ShiftLead
“Shift Lead at Blank Street. Skills: Customer service, Operations leadership. Craft coffee products. Serve customers”
What You'll Achieve.
Increase foot traffic; Increase new customers; Increase daily sales; Increase operational profitability; Develop loyal customer base
Industry & Context.
Solution focused handling
Stand for long periods, Lift 25+ lbs, Weekend availability, Holiday availability
What They're Looking For.
Must Have
2+ years experience customer service leadership, 18+ years of age, Able to lift 25+ lbs, Able to stand for long periods, Availability meets cafe needs, Authorized to work in U.S.
Nice to Have
Weekend availability, Holiday availability
What You'll Do.
Craft coffee products
Support GM and Training Team
Ensure new team members follow recipes
Ensure new team members follow processes
Ensure new team members are in uniform
Ensure positive vibes
Close location responsibly
Ensure cleaning duties followed
Handle minor customer issues
Lead initiatives to increase foot traffic
Lead initiatives to increase new customers
Lead initiatives to increase daily sales
Lead initiatives to increase operational profitability
Develop loyal neighborhood customer base
How You'll Work.
Team & Collaboration
Work with operations teams; Work with marketing teams
Communication Scope
Interpersonal communication
Applying for this Shift Lead role?
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ANONYMOUS · UNFILTERED
What do employees actually say about Blank Street?
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