Blank Street
ShiftLead
“Shift Lead at Blank Street. Skills: Cafe operations, Team leadership, Customer relations. Lead team on floor. Ensure smooth operations”
What You'll Achieve.
Increase foot traffic; Increase new customers; Increase daily sales; Increase operational profitability; Develop loyal customer base
Industry & Context.
Solution focused handling
Stand for long periods, Lift 25+ lbs
What They're Looking For.
Must Have
2+ years customer service leadership, 18+ years of age, Able to lift 25+ lbs, Able to stand for long periods, Availability meets cafe needs, Authorized to work in US
Nice to Have
Hospitality experience preferred, Coffee experience preferred, Weekend availability preferred, Holiday availability preferred
What You'll Do.
Ensure smooth operations
Create valued environment
Craft beautiful coffee products
Serve customers with energy
Support GM and Training Team
Ensure correct recipes
Ensure correct processes
Ensure correct uniform
Close location responsibly
Ensure cleaning duties
Handle minor customer issues
Lead initiatives to increase foot traffic
Lead initiatives to increase new customers
Lead initiatives to increase daily sales
Lead initiatives to increase operational profitability
Develop loyal customer base
How You'll Work.
Team & Collaboration
Work with GM; Work with Training Team; Work with operations teams; Work with marketing teams
Communication Scope
Interpersonal communication
Applying for this Shift Lead role?
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ANONYMOUS · UNFILTERED
What do employees actually say about Blank Street?
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