Blank Street
food and beverage
ShiftLead
“Shift Lead at Blank Street. Skills: customer service, operations management, team leadership, coffee preparation. Delight our customers with consistent, welcoming and engaging customer service. Work within a world-class coffee program using the best coffee equipment and product in the industry to prepare the tastiest drinks”
What You'll Achieve.
increase foot traffic; new customers; daily sales; operational profitability; develop a loyal neighborhood customer base
Industry & Context.
independent problem solver; multi-tasking
Able to lift 25+ lbs, stand for long periods of time
What They're Looking For.
Must Have
Experience in the customer service or hospitality industry, 18+ years of age, Able to lift 25+ lbs, and to stand for long periods of time, Availability that meets the needs of our cafes, Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), You must be authorized to work in the U. S.
Nice to Have
Weekend and holiday availability preferred
What You'll Do.
Delight our customers with consistent
welcoming and engaging customer service
Work within a world-class coffee program using the best coffee equipment and product in the industry to prepare the tastiest drinks
Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
Have systems in place to avoid wastage of product with both food and beverage
following and adjusting par levels where needed in line with business peaks and lows
Maintains Local Department of Health standards at all times
Full and complete knowledge and adherence to all product
service and brand training playbooks
Participates in all initiatives with the Operations and marketing teams to increase foot traffic
and operational profitability and develop a loyal neighborhood customer base
How You'll Work.
Team & Collaboration
Participates in all initiatives with the Operations and marketing teams
Communication Scope
communication skills
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