Blank Street
food and beverage
ShiftLead
“Shift Lead at Blank Street. Skills: customer service leadership, coffee, matcha, operations. lead by example on the floor. ensure smooth operations during your shift”
What You'll Achieve.
increase foot traffic; new customers; daily sales; operational profitability; develop a loyal neighborhood customer base
Industry & Context.
decision making; solution focused handling of any minor customer issue
Able to lift 25+ lbs, stand for long periods of time
What They're Looking For.
Must Have
2+ years’ experience in a customer service leadership position, 18+ years of age, Able to lift 25+ lbs, and to stand for long periods of time, Availability that meets the needs of our cafes, Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), Availability to work between 6:30 am and 9:00 pm, Must be authorized to work in the U. S.
Nice to Have
Weekend and holiday availability preferred
What You'll Do.
lead by example on the floor
ensure smooth operations during your shift
create an environment where both customers and team members feel valued
Craft beautiful coffee products and serve all Blank Street customers with energy
Support your GM and our Training Team to help train new employees
Open and close the location safely and responsibly
ensure that cleaning duties for the store are followed at the beginning
during and end of the shift
handling of any minor customer issue
leads all initiatives with the operations and marketing teams to increase foot traffic
and operational profitability and develop a loyal neighborhood customer base for your store
How You'll Work.
Team & Collaboration
Support your GM and our Training Team to help train new employees
Communication Scope
interpersonal communication skills
Applying for this Shift Lead role?
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