KPFF Consulting Engineers
Engineering
SharedServicesOperationsManager
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“Shared Services Operations Manager at KPFF Consulting Engineers. Skills: Operations management, Process improvement, Employee experience, Vendor relations. Act as point of contact for office logistics. Maintain operational calendars”
What You'll Achieve.
Elevate employee experience; Ensure scalable operations; Ensure compliant operations
Industry & Context.
Work in downtown Seattle office 5 days/week, Lift items up to 15 lbs
What They're Looking For.
Must Have
6-9 years experience, Proficiency with Microsoft 365, Experience using ticketing system, Demonstrated project management skills, Experience partnering with senior leaders, Highly organized and efficient, Interpersonal and communication skills, Proactive and self-directed
Nice to Have
Previous office management experience
What You'll Do.
Act as point of contact for office logistics
Maintain operational calendars
Follow up with teams on deadlines
Lead organization and archiving efforts
Establish record maintenance processes
Address legacy file storage
Manage office equipment
Coordinate with employees and vendors
Evaluate needs and costs
Partner with Communications team
Ensure presentation consistency
Develop and maintain SOPs
Coordinate incoming and outgoing mail
Coordinate travel arrangements
Coordinate expense reports
Maintain and distribute business guides
Distribute quarterly reports
Facilitate employee onboarding
Improve employee onboarding
Serve as community builder
Create opportunities for connection
Foster team engagement
Develop and maintain employee SharePoint site
Incorporate relevant content
Coordinate internal meetings
Organize and schedule site visits
Track employee participation
Support insurance operations
Support safety operations
Manage insurance claims
Coordinate annual certificates of insurance
Co-develop safety presentations
Review safety policies
Develop safety onboarding
Develop safety training
Develop ergonomic guidelines
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams; Senior leaders; Leadership groups; People Services; Communications team; Safety Committee
Communication Scope
Interpersonal skills
Process & Methodology
Project management, Process execution
Full Job Description
At KPFF Consulting Engineers , we are more than just an engineering design firm. For over 65 years, we have dedicated ourselves to innovative, sustainable engineering that shapes the built environment and tackles complex infrastructure challenges. Our team culture emphasizes balance, growth , and well-being , supporting each member’s professional journey with flexibility, generous benefits, and a collaborative approach to work-life integration. With over 1,500 professionals across 36 offices nationwide, KPFF’s decentralized structure allows each office the flexibility to pursue projects aligned with their regional strengths. Learn more at [www.kpff.com](http://www.kpff.com/). Join our team as a Shared Services Operations Manager. Shared Services supports finance, payroll, HR, and IT operations across KPFF. In this role, you’ll help keep our teams connected and supported—whether they work in-office or remotely—by managing operational needs, resources, and communications across locations. You’ll lead workplace and employee-experience efforts and partner with vendors and internal teams to ensure consistent, reliable support. You’ll also drive process and project improvements that strengthen how we work and scale best practices across the team. What You’ll Be Doing: Operations & Logistics * Act as a visible point of contact for office logistics, contributing to a smooth and well‑run workplace. * Own and maintain operational monthly and annual calendars and follow up with teams on deadlines throughout the year. * Lead organization and archiving efforts, establishing processes to ensure records are maintained appropriately and addressing legacy file storage. * Manage office equipment, furniture, and supplies, coordinating with employees and vendors to evaluate needs and costs. * Partner with Communications team to ensure PowerPoint presentations and templates are consistent in formatting, branding, and presentation quality across Shared Services. * Partner with cross-func
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