KPFF Consulting Engineers

Civil Engineering

SharedServicesOperationsManager

$90–110k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Shared Services Operations Manager at KPFF Consulting Engineers. Skills: Operations management, Process improvement, Vendor management. Act as a point of contact for office. Maintain operational monthly and annual calendars”

What You'll Achieve.

Elevate employee experience; Ensure scalable operations; Ensure compliant operations

Industry & Context.

Civil Engineering
Eligibility Requirements

Lift items up to 15 lbs, Work in downtown Seattle office 5 days/week

What They're Looking For.

Must Have

6-9 years of experience in an office or professional setting, Proficiency with Microsoft 365, Experience using a ticketing system, Demonstrated project management skills, Experience partnering closely with senior leaders, Highly organized and efficient, interpersonal and communication skills, Proactive and self-directed

Nice to Have

Previous office management experience

What You'll Do.

Act as a point of contact for office

Maintain operational monthly and annual calendars

Follow up with teams on deadlines

Lead organization and archiving efforts

Establish processes for record maintenance

Address legacy file storage

Manage office equipment

Coordinate with employees and vendors

Evaluate needs and costs

Partner with Communications team

Ensure presentation consistency

Develop and maintain standard operating procedures

Coordinate incoming and outgoing mail

Coordinate travel arrangements

Coordinate expense reports

Maintain and distribute annual business reference guides

Distribute quarterly Shared Services report

Facilitate employee onboarding

Improve employee onboarding

Serve as a community builder

Create opportunities for connection

Foster team engagement

Develop and maintain an employee-facing SharePoint site

Incorporate relevant and engaging content

Coordinate all internal meetings

Organize and schedule engineering project site visits

Track employee participation in education programs

Track employee participation in professional development programs

Support insurance and safety operations

Manage property claims

Manage workers' comp claims

Coordinate annual certificates of insurance

Serve as part of KPFF Safety Committee

Co-develop presentations

Review safety policies

Develop safety onboarding

Develop safety training

Develop ergonomic guidelines

How You'll Work.

Team & Collaboration

Cross-functional teams; Communications team; Senior leaders; People Services Director; KPFF Safety Committee

Communication Scope

Interpersonal skills

Process & Methodology

Process execution

Full Job Description

At KPFF Consulting Engineers , we are more than just an engineering design firm. For over 65 years, we have dedicated ourselves to innovative, sustainable engineering that shapes the built environment and tackles complex infrastructure challenges. Our team culture emphasizes balance, growth , and well-being , supporting each member’s professional journey with flexibility, generous benefits, and a collaborative approach to work-life integration. With over 1,500 professionals across 36 offices nationwide, KPFF’s decentralized structure allows each office the flexibility to pursue projects aligned with their regional strengths. Learn more at [www.kpff.com](http://www.kpff.com/). Join our team as a Shared Services Operations Manager. Shared Services supports finance, payroll, HR, and IT operations across KPFF. In this role, you’ll help keep our teams connected and supported—whether they work in-office or remotely—by managing operational needs, resources, and communications across locations. You’ll lead workplace and employee-experience efforts and partner with vendors and internal teams to ensure consistent, reliable support. You’ll also drive process and project improvements that strengthen how we work and scale best practices across the team. What You’ll Be Doing: Operations & Logistics * Act as a visible point of contact for office logistics, contributing to a smooth and well‑run workplace. * Own and maintain operational monthly and annual calendars and follow up with teams on deadlines throughout the year. * Lead organization and archiving efforts, establishing processes to ensure records are maintained appropriately and addressing legacy file storage. * Manage office equipment, furniture, and supplies, coordinating with employees and vendors to evaluate needs and costs. * Partner with Communications team to ensure PowerPoint presentations and templates are consistent in formatting, branding, and presentation quality across Shared Services. * Partner with cross-func

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