Kone
SGSalesExecutive
“SG Sales Executive at Kone. Skills: Sales, Customer Relationship Management, After-sales Service. Develop customer relationships in assigned area. Develop KONE's market position in assigned area”
What You'll Achieve.
Achieve business objectives (units and sales); Achieve after-sales service sales budget; Achieve pricing targets; Ensure zero loss in maintenance contract renewals
What You'll Do.
Develop customer relationships in assigned area
Develop KONE's market position in assigned area
Win and communicate sales opportunities
Ensure customer satisfaction and resolve complaints
Coordinate spare parts
Manage customer data and update CRM
Plan and track sales activities using CRM
Provide timely feedback on customer satisfaction
Manage after-sales service business
Ensure maintenance contract renewals
Monitor sales results and analyze sales targets
Achieve sales budget and pricing targets
Manage accounts receivable
Provide customized quotes and contracts
Verify order content against negotiation results
Participate in bidding and prepare tender documents
and visit information
Report timely and accurately
Attend business-related training and meetings
How You'll Work.
Team & Collaboration
Work with KONE sales team for cross-selling opportunities; Collaborate with other KONE teams (e.g., construction sites) for customer satisfaction; Coordinate with other KONE teams for spare parts
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