Western Alliance Bank

Finance

ServicingQualityControlAuditor

$92–114k Dallas, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Servicing Quality Control Auditor at Western Alliance Bank. Skills: audit, compliance, risk management, quality control, loan servicing. review, test, and analyze information, reports or data to determine if the applicable process is in compliance with internal policy or regulations. performing transactional testing of various loan servicing functions performed by AmeriHome's contracted servicing vendor”

What You'll Achieve.

ensure full and timely resolution is completed by the responsible parties

Industry & Context.

Finance
Problems you'll solve

analysis of audit findings; Identify discrepancies and opportunities for process improvement

What They're Looking For.

Must Have

2+ years of related experience in audit, compliance, risk management or quality control in loan servicing or similar field, High school diploma, Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services, Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices, Intermediate understanding of MS Office

Nice to Have

Bachelor's degree in related field

What You'll Do.

and analyze information

reports or data to determine if the applicable process is in compliance with internal policy or regulations

performing transactional testing of various loan servicing functions performed by AmeriHome's contracted servicing vendor

researching consumer complaints

Conduct quality control reviews of Servicing vendor

Identify discrepancies and opportunities for process improvement through analysis of audit findings

and discussions with servicers

Alert appropriate management levels and internal departments to problems identified during routine quality control reviews

Follows through on all actionable items to ensure full and timely resolution is completed by the responsible parties

How You'll Work.

Team & Collaboration

foster and build relationships to achieve a common goal

Communication Scope

speaking and writing communication skills

Full Job Description

**Job Title:** Servicing Quality Control Auditor **Location:** TX - Dallas/Irving **What you 'll do:** As a Servicing Quality Control Auditor, you will review, test, and analyze information, reports or data to determine if the applicable process is in compliance with internal policy or regulations. You will assist by performing transactional testing of various loan servicing functions performed by AmeriHome's contracted servicing vendor, including but not limited to researching consumer complaints. * Conduct quality control reviews of Servicing vendor, which requires knowledge and understanding of servicer’s actions during the servicing “life-events” of a mortgage loan such as Collections, Loss Mitigation, Foreclosure, Bankruptcy, Claims, Servicing Transfers, ARMs, Escrows, Payment Processing and Payoffs. * Identify discrepancies and opportunities for process improvement through analysis of audit findings, management reports, and discussions with servicers. * Alert appropriate management levels and internal departments to problems identified during routine quality control reviews. * Follows through on all actionable items to ensure full and timely resolution is completed by the responsible parties. **What you 'll need: ** * 2+ years of related experience in audit, compliance, risk management or quality control in loan servicing or similar field. * High school diploma required; Bachelor's degree in related field preferred. * Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. * Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. * Intermediate understanding of MS Office. * Intermediate ability to foster and build relationships to achieve a common goal. * Intermediate speaking and writing communication skills. Compensation: Salary range for new hires is gen

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