Western Alliance Bank
Finance
ServicingQualityControlAuditor
Neural analysis suggests this role is
optimal for Mid candidates.
“Servicing Quality Control Auditor at Western Alliance Bank. Skills: audit, compliance, risk management, quality control, loan servicing. review, test, and analyze information, reports or data to determine if the applicable process is in compliance with internal policy or regulations. performing transactional testing of various loan servicing functions performed by AmeriHome's contracted servicing vendor”
What You'll Achieve.
ensure full and timely resolution is completed by the responsible parties
Industry & Context.
analysis of audit findings; Identify discrepancies and opportunities for process improvement
What They're Looking For.
Must Have
2+ years of related experience in audit, compliance, risk management or quality control in loan servicing or similar field, High school diploma, Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services, Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices, Intermediate understanding of MS Office
Nice to Have
Bachelor's degree in related field
What You'll Do.
and analyze information
reports or data to determine if the applicable process is in compliance with internal policy or regulations
performing transactional testing of various loan servicing functions performed by AmeriHome's contracted servicing vendor
researching consumer complaints
Conduct quality control reviews of Servicing vendor
Identify discrepancies and opportunities for process improvement through analysis of audit findings
and discussions with servicers
Alert appropriate management levels and internal departments to problems identified during routine quality control reviews
Follows through on all actionable items to ensure full and timely resolution is completed by the responsible parties
How You'll Work.
Team & Collaboration
foster and build relationships to achieve a common goal
Communication Scope
speaking and writing communication skills
Full Job Description
**Job Title:** Servicing Quality Control Auditor **Location:** TX - Dallas/Irving **What you 'll do:** As a Servicing Quality Control Auditor, you will review, test, and analyze information, reports or data to determine if the applicable process is in compliance with internal policy or regulations. You will assist by performing transactional testing of various loan servicing functions performed by AmeriHome's contracted servicing vendor, including but not limited to researching consumer complaints. * Conduct quality control reviews of Servicing vendor, which requires knowledge and understanding of servicer’s actions during the servicing “life-events” of a mortgage loan such as Collections, Loss Mitigation, Foreclosure, Bankruptcy, Claims, Servicing Transfers, ARMs, Escrows, Payment Processing and Payoffs. * Identify discrepancies and opportunities for process improvement through analysis of audit findings, management reports, and discussions with servicers. * Alert appropriate management levels and internal departments to problems identified during routine quality control reviews. * Follows through on all actionable items to ensure full and timely resolution is completed by the responsible parties. **What you 'll need: ** * 2+ years of related experience in audit, compliance, risk management or quality control in loan servicing or similar field. * High school diploma required; Bachelor's degree in related field preferred. * Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. * Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. * Intermediate understanding of MS Office. * Intermediate ability to foster and build relationships to achieve a common goal. * Intermediate speaking and writing communication skills. Compensation: Salary range for new hires is gen
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