Baker Hughes
energy technology
ServicesProfessionalCustomerOperations
“Services Professional - Customer Operations at Baker Hughes. Skills: Billing Operations, Revenue Management, Financial Operations, Revenue Recognition, Billing Processes, Financial Governance, Billing Efficiency, Financial Reporting, Billing Reports, Unbilled Forecasts, Performance Metrics, Billing Schedule, Invoice Scanning, Audits. Execute monthly billing cycles according to established deadlines and customer requirements. Ensure accurate and timely revenue recognition and support period‑end c”
What You'll Achieve.
accurate revenue recognition; compliant billing operations; financial governance; enhanced billing efficiency; strengthened customer satisfaction; accurate financial reporting; operational excellence; consistent, high‑quality billing delivery; billing accuracy; unbilled reduction; stranded cash reduction; past due item reduction; customer performance improvement
Industry & Context.
analytical skills; problem-solving mindset
What They're Looking For.
Must Have
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, 2+ years of experience in billing, revenue management, or financial operations, analytical skills, attention to detail, proficient in Excel and ERP/financial systems, Manage multiple priorities under tight deadlines, Communicate effectively with internal and external stakeholders, problem-solving mindset with a focus on continuous improvement
Nice to Have
Experience in industrial, engineering, or manufacturing environments, Six Sigma or continuous improvement certifications
What You'll Do.
Execute monthly billing cycles according to established deadlines and customer requirements
Ensure accurate and timely revenue recognition and support period‑end closing activities
Monitor and resolve unbilled items to ensure prompt revenue capture
Maintain and update Job Center (or equivalent tool) with accurate billing
Coordinate monthly billing close with the Lines of Business
Perform the closing and revenue recognition process
Work closely with customers to improve billing processes and documentation
and Customer Service to resolve discrepancies and support business objectives
Collaborate with stakeholders to ensure alignment with commercial and financial requirements
Prepare billing reports
and performance metrics
Track and manage the billing schedule to ensure full adherence and timely execution
Monitor KPIs related to billing accuracy
and customer performance
Comply with the billing schedule (invoice scanning
etc. ) established by the leader
How You'll Work.
Team & Collaboration
Partner with Finance, Operations, and Customer Service to resolve discrepancies and support business objectives; Collaborate with stakeholders to ensure alignment with commercial and financial requirements
Communication Scope
Communicate effectively with internal and external stakeholders
Applying for this Services Professional - Customer Operations role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Baker Hughes?
Real rants from real employees. Read before you apply.