Company
ServiceNowTechnologyLead–12MonthsFullTimeContract
“ServiceNow Technology Lead – 12 Months Full Time Contract. Skills: ServiceNow, HR Service Delivery, AI capabilities. Manage efficient delivery of projects. Collaborate with stakeholders”
What You'll Achieve.
efficient delivery of large-scale technical projects; adhering to agreed time, budget and quality requirements; deliver high-quality products and features; improving deliver outcomes; achieving the goals of the business; high-impact outcomes
Industry & Context.
sophisticated analytical thought; interpretative thinking; define problems; develop innovative solutions; outcomes of extensive research in problem solving processes
What They're Looking For.
Must Have
ServiceNow platform, HR Service Delivery development, Employee Relations, integrations at enterprise scale, Platform Analytics, Workday, Entra, Microsoft Graph, Microsoft 365, ServiceNow certified
Nice to Have
Implementing NowAssist, Generative AI use cases, Agentic AI use cases, zero copy data architectures, designing and implementing end to end use cases with Workday
What You'll Do.
Manage efficient delivery of projects
Collaborate with stakeholders
Improve technical project capabilities
Plan using Agile/Scrum
Collaborate with customers
Implement customer trails
Propose technically feasible solutions
Collaborate with software engineers
Deliver high-quality products
Manage change requests
Communicate with stakeholders
Manage vendor relations
Evaluate and adopt new approaches
Foster continuous learning
Make recommendations for change
Manage and maintain policies
Deliver continuous improvements
Escalate breaches of policies
Define jobs and responsibilities
Plan for department's future needs
Counsel employees on performance
Contribute to employee pay decisions
Influence department operations
Balance short and long term goals
Ensure budgets and schedules meet requirements
Demonstrate leadership behaviours
Create environment for colleagues to thrive
Guide technical direction
Lead multi-year assignments
Identify need for specialisation inclusion
Provide information affecting profits
Advise key stakeholders
Manage and mitigate risks
Demonstrate understanding of organisation functions
Collaborate with other areas
Create solutions based on analytical thought
Define problems and develop solutions
Adopt outcomes of research
Build and maintain relationships
Use influencing and negotiating skills
Act as Technology Lead for ServiceNow
Partner with HR stakeholders
Shape requirements into design artefacts
Provide design assurance
Support execution of HR programmes
Apply leading platform practices
Manage technical risks
Ensure alignment with enterprise standards
Support AI-enabled initiatives
Participate in security
Oversee integrations and interfaces
risk requirements met
Translate HR strategy into outcomes
Implement Platform Analytics
Support infrastructure
Work with zero copy data architectures
Design and implement use cases with Workday
How You'll Work.
Team & Collaboration
Collaborate with internal and external stakeholders; Collaborate with customers and business teams; Collaborate with software engineers, quality teams, product managers; Collaborate with other areas of work; Partner with HR stakeholders, programme leads, technologists; Guide delivery teams; Guide team members
Communication Scope
communication with stakeholders
Process & Methodology
Agile/Scrum methodologies, planning, stand-ups, demos, retrospectives, execution of sprints, effort and timeline expectations, project lifecycle management, change request management, vendor relations management, programme management
Applying for this ServiceNow Technology Lead – 12 Months Full Time Contract role?
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