ServiceNow
Tech / AI / Software
ServiceNowTechnicalConsultant/DeveloperforFinance&SupplyChainSolutionImplementations
“ServiceNow Technical Consultant/Developer for Finance & Supply Chain Solution Implementations at ServiceNow. Skills: ServiceNow Finance & Supply Chain Solutions, ServiceNow Legal Contract Operations Product Lines, ServiceNow Platform and Solution technology. Serve as the technical expert in optimizing and leveraging ServiceNow best practices with a focus on configuration versus customization.. Support the engagements efforts such as specific process definition, re-engineering, improvement and ga”
What You'll Achieve.
accelerating and driving customer business outcomes; delivering successful and substantive customer outcomes
Industry & Context.
gap analysis of current/future-state processes; solving business process and/or technical problems
Must be a U. S. Citizen, with ability to obtain and maintain a U. S. Public Trust security clearance., Up to 50% travel annually, driven by customer needs and internal meetings
What They're Looking For.
Must Have
Must be a U. S. Citizen, with ability to obtain and maintain a U. S. Public Trust security clearance., At least 3+ years of configuring/developing ServiceNow or equivalent solutions, At least 5+ years of configuration/development experience for complex, highly-capable, Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting technologies – inclusive of integrations and portals, Experience with ServiceNow Finance & Supply Chain Solutions, including Supplier Lifecycle Operations (SLP), Sourcing & Procurement Operations (SPO) and/or Accounts Payable Operations (APO) required., ServiceNow Certified System Administrator (CSA) certification, ServiceNow Certified Application Developer (CAD) certification, Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc. ) and working with SaaS technologies, understanding with leading Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting related systems and tools such as SAP ECC, SAP S/4HANA, SAP Ariba, Coupa, Ivalua, Oracle Procurement Cloud, etc.
Nice to Have
ServiceNow Supplier Lifecycle Operaations (SLP) Accreditation, Sourcing & Procurement Operations (SPO) Accreditation, Accounts Payable Operations (APO) Accreditation, Legal Service Delivery Accreditation
What You'll Do.
Serve as the technical expert in optimizing and leveraging ServiceNow best practices with a focus on configuration versus customization.
Support the engagements efforts such as specific process definition
improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
for these specific solutions and domains
Advise customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes
Lead customer design workshops focused on ServiceNow Platform and Solution technology
Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution
Draft more technically-focused user stories
their acceptance criteria
testing strategy and knowledge transfer while supporting customers in reviewing and approving them
Guide and provide ad-hoc oversight/training for the customer’s future system administrators throughout the engagement
Lead technical aspects of project delivery and solution delivery for engagements
sometimes providing oversight and unit testing of partner resources development
Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes
Develop required integration components (SSO
etc. ) with multiple systems
Develop required portal components
Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution
Juggle multiple and complex projects/initiatives
Promote continuous improvement practices for delivery/engagement materials
Support specific sales activities when required
Provide training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
How You'll Work.
Team & Collaboration
Lead customer design workshops focused on ServiceNow Platform and Solution technology; Guide and provide ad-hoc oversight/training for the customer’s future system administrators throughout the engagement; Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes; Provide training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
Communication Scope
Demonstrated ability to influence and consult (providing options with pros, cons and risks), while providing thought leadership to customer Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting department sponsors/stakeholders in solving business process and/or technical problems
Process & Methodology
Juggle multiple and complex projects/initiatives
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