ServiceNowTechLead

## Accountabilities Design, develop, and maintain high-quality ServiceNow applications and workflows aligned with enterprise requirements. Lead end-to-end implementation of ITOM solutions, including Discovery, Service Mapping, and AIOps capabilities. Build and manage integrations between ServiceNow and external systems using REST, SOAP, MID Servers, and related technologies. Develop and customize ServiceNow components including business rules, client scripts, script includes, UI policies, ACLs, and UI scripts. Collaborate directly with enterprise customers to gather requirements, validate solutions, and deliver implementations. Troubleshoot and resolve configuration, scripting, and performance issues across ServiceNow environments. Contribute to Agile/SCRUM ceremonies and ensure timely delivery of assigned technical workstreams. Requirements: 5+ years of hands-on ServiceNow development experience in enterprise environments. Strong expertise in ServiceNow scripting, platform customization, and integration development. Proven experience leading or significantly contributing to ITOM implementations. Solid understanding of cloud-native environments, including AWS, GCP, or Azure integrations. Experience working across multiple concurrent projects with strong prioritization skills. Strong communication skills with the ability to engage both technical and non-technical stakeholders. Bachelor’s degree in Computer Science or equivalent practical experience. Self-driven mindset with a strong ability to learn and adapt to emerging technologies. Benefits: Competitive base salary ranging from $150,000 to $200,000 depending on experience. 100% employer-covered medical, dental, and vision insurance. 5% 401(k) matching retirement plan. Unlimited PTO with a minimum 4-week encouraged time off policy. Family leave benefits including maternity and paternity leave. Hybrid work flexibility with remote and in-office options. Equity participation with no vesting period. Relocation assistan