RTX
aerospace and defense
ServiceNowSrTechLead
Neural analysis suggests this role is
optimal for Senior candidates.
“ServiceNow Sr Tech Lead at RTX. Skills: ServiceNow, Technical Lead, Agile, Integrations. Provide technical oversight. Support RTX ServiceNow platform”
What You'll Achieve.
Drive business value; Relentless improvement of the ServiceNow platform; Promote development best practices and standards; Improve overall performance and stability of the platform; Ensure overall sustainability of the ServiceNow platform; Drive continuous improvement of the ServiceNow platform
Industry & Context.
Trouble shoot complex issues; Analytical skills
Must be authorized to work in the U.S. without immigration sponsorship, No immigration sponsorship offered, No export authorization sought, Security Clearance: None/Not Required, U.S. Citizen, U.S. Person, or Immigration Status Requirements, Candidates may be asked to attend select interview steps in-person
What They're Looking For.
Must Have
10+ years of extensive hands-on experience in design, development and delivery of the ServiceNow solution in a global environment, Deep ServiceNow technical expertise including custom application development and scripting experience across most areas of the platform including ITSM, ITOM/ITAM, HRSD, Accounts Payable, integrations and portal, ability to effectively collaborate with all levels within the organization including leadership, Product Managers, Business Analysts, Architects, and stakeholders, Ability to lead and mentor technical teams as well as support code peer reviews and be a advocate of best practices, Advanced proficiency in scripting languages used within ServiceNow including JavaScript, GlideScript, Angular with experience in Virtual Agent, Agent Workspace, UI Builder, Flow Designer and Platform Analytics, Extensive experience with REST/SOAP integrations and scripted REST APIs and a analytical, interpersonal, verbal and written communication skills
Nice to Have
ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist - ITSM or HRSD, ITIL Foundation certification, Experience with the Scaled Agile Framework (SAFe) or other Agile software development methodology
What You'll Do.
Provide technical oversight
Support RTX ServiceNow platform
Ensure solutions built in accordance with best practices
Adhere to RTX Governance
Provide resolution on complex technical issues
Serve as U.S.-based Senior ServiceNow Technical Lead
Provide guidance on integrations
Collaborate with Product Managers
Implement design recommendations
Stay current on ServiceNow platform updates
Drive continuous improvement
How You'll Work.
Team & Collaboration
Collaborate with Product Managers; Collaborate with Business Analysts; Collaborate with Architects; Collaborate with stakeholders; Collaborate with Product Managers; Collaborate with Business Analysts; Collaborate with Architects; Collaborate with all levels within the organization; Lead and mentor technical teams; Support code peer reviews
Communication Scope
Interpersonal; Verbal; Written communication skills
Full Job Description
**Date Posted:** 2026-05-22 **Country:** United States of America **Location:** US-AZ-REMOTE **Position Role Type:** Remote **U.S. Citizen, U.S. Person, or Immigration Status Requirements: ** Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role. **Security Clearance Type:** None/Not Required **Security Clearance Status:** Not Required At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense. **The following position is to join our RTX Enterprise Services team:** The Service Management Platform organization is seeking a highly skilled and driven ServiceNow Senior Technical Lead to support and lead the delivery of ServiceNow solutions while collaborating with Product Managers, Business Analysts, Architects and stakeholders to drive business value. This Senior Technical Lead role will be an agile advocate for relentless improvement of the ServiceNow platform while promoting development best practices and standards across multiple agile squads. This highly experienced individual will work across 6 or more agile squads to design, develop and support applications and workflows (ITSM, ITOM/ITAM, HRSD, Accounts Payable, portal and integrations) and lead efforts to trouble shoot complex issues and improve the overall performance and stability of the platform. This experienced individual will be expected to provide mentoring and guidance to other develop
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