McKesson
Healthcare
ServiceNowSolutionArchitect–FinancialWorkflows
Neural analysis suggests this role is
optimal for Mid+ candidates.
“ServiceNow Solution Architect – Financial Workflows at McKesson. Skills: ServiceNow, Financial Workflows, Solution Architecture, Platform Integrations. Establish standards for ServiceNow Financial Workflows solution. Establish practices for ServiceNow Financial Workflows functionality”
What You'll Achieve.
Achieve desired FSS business outcomes; Accelerate time from design to deployment; Improve customers overall workflow efficiencies; Enable operational excellence; Maximize platform value; Build a sustainable platform
Industry & Context.
Technical evaluation; Remediation of configurations
2 days a week in office
What They're Looking For.
Must Have
7+ years ServiceNow solution design, 7+ years ServiceNow architecture, 7+ years ServiceNow technical lead, 7+ years hands-on service delivery, 7+ years operations management, 7+ years consulting, Understanding of ServiceNow Platform, Experience with email to case management, Experience with Agent Workspaces, Experience with Knowledge Management, Experience with SLA Creation, Experience with Workflow Development, Experience with Virtual Agent, Experience with Platform Analytics, Experience with AI NowAssist, Experience integrating ServiceNow with SAP PRD/EP1, Experience integrating ServiceNow with SAP Concur, Experience integrating ServiceNow with Ariba, Experience integrating ServiceNow with Blackline, Experience integrating ServiceNow with Vistex, Experience integrating ServiceNow with Data Bricks Data Products, Hands-on experience in Now Platform, Sr. administrator experience, Sr. developer experience, Knowledge in technical artifact creation, Experience with database design schemas, Experience with database modeling, Experience with technical solution design diagrams, Requirements gathering experience, Workshop facilitation experience, Consultative engagement experience, 4-year degree or related field, Equivalent experience
Nice to Have
ServiceNow Financial Workflows product family experience, SPO Workspace experience, SPO Integrations experience, Case Management experience, SLO experience, Employee Center experience, CSM experience, APO experience, SLM experience, SPO Customer Portal experience, Supplier External Portal experience, Expert level experience designing enterprise end to end workflows for finance support teams, Experience designing systems to optimize business operations, Proficiency in ServiceNow platform development, Proficiency in ServiceNow scripting, Experience with ServiceNow integrations, Financial support workflows acumen, Operational support acumen, Relevant professional certification, ITIL credentials, ServiceNow certifications
What You'll Do.
Establish standards for ServiceNow Financial Workflows solution
Establish practices for ServiceNow Financial Workflows functionality
Support design of financial workflow product standards
Support implementation of financial workflow product standards
Achieve desired FSS business outcomes
Provide technical evaluation of intake demands
Evaluate against ServiceNow module features
Evaluate against platform capabilities
Evaluate against ServiceNow best practices
Offer guidance on prototyping
Accelerate time from design to deployment
Partner with enterprise leaders
Partner with internal stakeholders
Provide required diagrams
Provide accommodations
Align with McKesson Technology standards
Align with McKesson Technology frameworks
Align with McKesson Technology policies
Define technical strategy for financial workflow products
Advise on technical strategy for financial workflow products
Support remediation of configurations
Oversee delivery focused on product core features
Oversee delivery focused on integrations
Oversee delivery focused on upstream-downstream data flows
Partner with Financial Services & Support business customers
Design platforms to improve workflow efficiencies
Deliver platforms to improve workflow efficiencies
Enable operational excellence
Provide input to platform roadmap for features
Provide input to platform roadmap for capabilities
Maximize platform value
Build a sustainable platform
How You'll Work.
Team & Collaboration
Work with partners; Work with teams; Engage with business stakeholders; Partner with enterprise leaders; Partner with internal stakeholders; Partner with Financial Services & Support business customers
Communication Scope
Written communication; Verbal communication; Presenting to executives; Presenting to stakeholders
Process & Methodology
Roadmap planning
Full Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Solution Architect, Service Enablement is responsible for providing architectural guidance, technical expertise and ServiceNow best practices for the Financial Workflows suite of products. The Solution Architect is hands-on with technical designs, and Out of the Box solution delivery which enables ServiceNow Financial Workflows processes for McKesson Technology customers. In this role, you will be responsible for working with our partners and teams to establish, integrate, and continuously evolve best practice standards in ServiceNow. You will directly engage with key business stakeholders while providing input to the ServiceNow Financial Workflows roadmap, including onboarding integrations, processes, assets, and other relevant components to a unified ServiceNow platform to ensure consistent level of quality and service across the Enterprise. **Core Responsibilities:** * Establish standards and practices for maintaining the ServiceNow Financial Workflows solution lead and functionality, within the overall platform model. * Support design and implementation of multiple financial workflow product standards to achieve desired FSS (financial support services) business outcomes. * Provide technical evaluation of Intake demands against ServiceNow module features, platform capabilities, and best practices. * Offer guidance on prototyping and accelerating time from de
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