Clifford Chance
Law Firm
ServiceNowSeniorDeveloper(SeniorTechnicalLead)
“ServiceNow Senior Developer (Senior Technical Lead) at Clifford Chance. Skills: ServiceNow, ITSM Pro, JavaScript. Maintain ServiceNow. Configure ServiceNow”
What You'll Achieve.
maximises value to the Firm and its clients
Industry & Context.
problem solving and entrepreneurial skills to drive solutions to completion
What They're Looking For.
Must Have
technical development skills in ServiceNow, ITIL Foundation, ServiceNow development certificates, ServiceNow implementation certificates
Nice to Have
ITIL lifecycle stream certificates, Employee Centre Pro, Portal, ServiceNow Mobile Apps, Unix/Linux/Windows environments, PHP, SQL, SOAP, XML, C#, Python
What You'll Do.
Translate requirements
Deliver self-service initiatives
Deliver automation initiatives
Deliver orchestration initiatives
Scrutinise change requests
Maximise value to Firm
Maintain working knowledge
Integrate Service Management processes
Rationalise requirements
Improve stated requirements
Resolve complex issues
Ensure technical documentation current
Provide specialist training
Adhere to change management policies
Perform workflow development
Perform data management
Manage ServiceNow upgrade cycle
Improve tool performance
Improve tool functionality
Integrate 3rd party software
Maintain testing protocol
Ensure offshore support dovetails
Ensure correct split responsibilities
Maintain core data integrity
Liaise with ServiceNow
Work with engineering resources
Work with development resources
Track 3rd party activity
How You'll Work.
Team & Collaboration
Work with Service Management Team; Work with Wider IT Team; Work with Business Users; Work with process owners; Work with internal development resources; Work with external development resources; Work with offshore support teams; Work with London teams; Build connections with colleagues; Work with colleagues as one global team; Empower each other
Communication Scope
Excellent verbal and interpersonal communications skills
Process & Methodology
manage multiple streams of work simultaneously
Applying for this ServiceNow Senior Developer (Senior Technical Lead) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Clifford Chance?
Real rants from real employees. Read before you apply.