Booz Allen
ServiceNowProductOwner
“ServiceNow Product Owner at Booz Allen. Skills: ServiceNow, Product Owner, Agile, ITSM. Translate mission needs into user stories. Prioritize backlogs for development team”
What You'll Achieve.
Ensure ServiceNow platform evolves to meet operational needs; Promote enterprise-wide adoption; Ensure alignment with organizational goals; Maximize value delivered
Industry & Context.
Active TS/SCI, Willingness to take a polygraph exam, Ability to obtain a DoD 8570. 01-M Information Assurance Technician (IAT) Level II Certification within 30 days of start date, Security investigation, Meet eligibility requirements for access to classified TS/SCI clearance
What They're Looking For.
Must Have
3+ years of experience working in Agile or Scrum environments, 3+ years of experience with client delivery, change management boards, product roadmaps, requirements design, and key-value metrics, Experience in a Product Owner or Business Analyst role, in ServiceNow platform development and operations, Experience leading training sessions or managing change initiatives, Experience with ITIL best practices, Ability to manage backlogs and work with development teams, Active TS/SCI willingness to take a polygraph exam, HS diploma or GED and 7+ years of experience supporting IT projects and activities, Associate’s degree and 5+ years of experience supporting IT projects and activities, Bachelor’s degree and 3+ years of experience supporting IT projects and activities, Ability to obtain a DoD 8570. 01-M Information Assurance Technician (IAT) Level II Certification such as Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND Certification within 30 days of start date
Nice to Have
Experience in a government, defense, or high-security environment, Experience integrating ServiceNow with other enterprise systems, Knowledge of platform performance monitoring and analytics, Possession of excellent communication, collaboration, and stakeholder management skills, Bachelor's degree in IT, CS, or a related field, ITIL 4 Certification, ServiceNow Certifications such as Certified System Administrator or Certified Implementation Specialist Certification
What You'll Do.
Translate mission needs into user stories
Prioritize backlogs for development team
Gather requirements from customers
Define success criteria
Refine platform strategy
Work with development teams in Agile ceremonies
Ensure timely delivery of features
Support platform governance
Maintain configuration integrity
Develop and deliver user training
Develop and deliver documentation
Deliver internal communications
Lead change management efforts
Monitor platform usage
Drive continuous improvement
How You'll Work.
Team & Collaboration
Collaborate with internal customers; Collaborate with business process owners; Collaborate with cross-functional teams; Work closely with developers; Work closely with testers; Work closely with Scrum Masters
Communication Scope
Effective training; Effective communication; Internal communications
Process & Methodology
Manage backlogs
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