Version 1
Information Technology And Services
ServiceNowProductManager
Neural analysis suggests this role is
optimal for mid candidates.
“ServiceNow Product Manager at Version 1. Skills: ServiceNow Product Management, Product Strategy, Roadmap Development, Stakeholder Management. Define and own the product vision for specific ServiceNow domains. Align the platform roadmap with business strategy, customer needs, and organisational priorities”
What You'll Achieve.
KPIs; Success measures
Industry & Context.
What They're Looking For.
Must Have
working knowledge of ServiceNow architecture (single instance, scoped apps, update sets), working knowledge of Configuration vs customisation best practice, working knowledge of ACLs, roles, groups, and data security, working knowledge of Integration patterns (REST, MID Server concepts), working knowledge of Performance considerations and technical debt risks, Experience with ServiceNow reporting and Platform Analytics, Comfort translating metrics into business outcomes, Understanding of data quality, imports, and CMDB health
What You'll Do.
Define and own the product vision for specific ServiceNow domains
Align the platform roadmap with business strategy
and organisational priorities
Translate high‑level goals into clear product objectives
Own the product roadmap
balancing technical debt
new capability development
and regulatory/security requirements
Maintain and prioritise the product backlog (epics
Act as the primary interface between business stakeholders
and prioritisation sessions
Define and manage demand intake processes (ideas
Ensure consistency and transparency in prioritisation decisions
Ensure adherence to platform design standards
Guard against platform sprawl and unmanaged customisation
Partner with architects on technical direction and guardrails
Drive user adoption through feature communication
training and enablement plans
Measure adoption and adjust roadmap accordingly
How You'll Work.
Team & Collaboration
Act as the primary interface between business stakeholders, service owners, and delivery teams (developers, admins, testers); Partner with architects on technical direction and guardrails
Communication Scope
Feature communication
Process & Methodology
Roadmap Ownership, Backlog Ownership, Demand & Intake Management
Full Job Description
Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do: * UK & Ireland's premier AWS, Microsoft & Oracle partner * 3300+ strong, €350/£300m revenue business * 10+ years as a Great Place to Work in Ireland & UK * Best Workplace for Women in the UK & Ireland by GPTW * Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. This is a 'ServiceNow Product Manager' position, essentially owning the platform and acting as the interface between the business from a delivery perspective and the managed service provider from a support / development / strategy perspective. Typical responsibilities and skills would include; Product Strategy & Vision * Define and own the product vision for specific ServiceNow domains (e.g. ITSM, CSM,) * Align the platform roadmap with business strategy, customer needs, and organisational priorities. * Translate high‑level goals into clear product objectives, KPIs, and success measures * Roadmap & Backlog Ownership * Own the product roadmap, balancing * o Technical debt * o Platform upgrades * o New capability development * o Regulatory / security requirements * Maintain and prioritise the product backlog (epics, features, enhancements) * Stakeholder Management * Act as the primary interface between: * o Business stakeholders * o Service owners *
Applying for this ServiceNow Product Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Version 1?
Real rants from real employees. Read before you apply.