Unit4
Information Technology And Services
ServiceNowPracticeLead
Neural analysis suggests this role is
optimal for mid candidates.
“ServiceNow Practice Lead at Unit4. Skills: ServiceNow architecture, ServiceNow platform management, Team leadership. Serve as lead architect for ServiceNow platform. Oversee platform configuration, implementation, and maintenance”
Industry & Context.
Security clearance may be required, Background checks may be required
What They're Looking For.
Must Have
Proven experience with ServiceNow as an architect or team leader, Expertise in ServiceNow ITSM, CSM and HRSD platform development, configuration, and administration, Understanding of ITIL best practices and ITSM and HR processes, Leadership skills with experience managing technical teams, Good English level
Nice to Have
Knowledge of ServiceNow NowAssist AI, ServiceNow certification (Administrator, Developer, or Implementation Specialist)
What You'll Do.
Serve as lead architect for ServiceNow platform
Oversee platform configuration
Lead team for development and enhancement of ServiceNow
Meet business objectives
Collaborate with stakeholders to identify business needs
Ensure alignment with ServiceNow capabilities
Develop and implement best practices for ServiceNow governance
Develop and implement best practices for ServiceNow security
Develop and implement best practices for ServiceNow optimization
Ensure seamless integration of ServiceNow with other enterprise
Ensure seamless integration of ServiceNow with other enterprise
Oversee administration and daily operations of ServiceNow platform
Ensure platform reliability
Ensure platform security
Ensure platform performance
Oversee license management
Ensure compliance with ServiceNow licensing agreements
Manage relationships with ServiceNow vendors
Manage relationships with third-party vendors
Ensure optimal service delivery
Ensure platform support
How You'll Work.
Team & Collaboration
Collaborate with stakeholders; Work with various stakeholders; Manage vendor relationships
Communication Scope
Excellent communication
Full Job Description
Meet [Unit4](https://www.unit4.com/). With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people. We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. We are seeking a ServiceNow Practice Lead to serve as the architect and leader of our ServiceNow platform. In this role, you will be responsible for the strategic development, implementation, and management of the ServiceNow platform across the organization. You will lead a team dedicated to optimizing ServiceNow to support business processes, working closely with various stakeholders to ensure the platform meets current and future needs. ## Qualifications Key Responsibilities: * Serve as the lead architect for the ServiceNow platform, overseeing its configuration, implementation, and maintenance. * Lead a team responsible for the development and enhancement of the ServiceNow platform to meet business objectives. * Collaborate with stakeholders to identify business needs and ensure alignment with ServiceNow capabilities. * Develop and implement best practices for ServiceNow governance, security, and optimization. * Ensure seamless integration of ServiceNow with other enterprise applications and systems. * Oversee the administration and daily operations of the ServiceNow platform, ensuring its reliability, security, and performance. * Oversee license management, ensuring the organization remains compliant with ServiceNow licensing agreements. * Manage rela
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