Unit4
Information Technology And Services
ServiceNowPracticeLead
Neural analysis suggests this role is
optimal for mid candidates.
“ServiceNow Practice Lead at Unit4. Skills: ServiceNow architecture, ServiceNow development, Team leadership. Serve as lead architect. Oversee platform configuration”
Industry & Context.
Security clearance, Background checks
What They're Looking For.
Must Have
ServiceNow architect or team leader experience, ServiceNow ITSM, CSM, HRSD development, ServiceNow platform configuration, ServiceNow platform administration, ITIL best practices understanding, ITSM process understanding, HR process understanding, Leadership skills, Experience managing technical teams, Good English level
Nice to Have
ServiceNow NowAssist AI knowledge, ServiceNow Administrator certification, ServiceNow Developer certification, ServiceNow Implementation Specialist certification
What You'll Do.
Serve as lead architect
Oversee platform configuration
Oversee platform implementation
Oversee platform maintenance
Lead team development
Enhance ServiceNow platform
Collaborate with stakeholders
Identify business needs
Align platform with needs
Develop best practices
Implement best practices
Ensure seamless integration
Oversee platform administration
Oversee daily operations
Ensure platform reliability
Ensure platform security
Ensure platform performance
Oversee license management
Manage vendor relationships
Ensure optimal service delivery
How You'll Work.
Team & Collaboration
With stakeholders; With ServiceNow vendors; With third-party vendors
Communication Scope
Excellent communication
Full Job Description
Meet [Unit4](https://www.unit4.com/). With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people. We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. We are seeking a ServiceNow Practice Lead to serve as the architect and leader of our ServiceNow platform. In this role, you will be responsible for the strategic development, implementation, and management of the ServiceNow platform across the organization. You will lead a team dedicated to optimizing ServiceNow to support business processes, working closely with various stakeholders to ensure the platform meets current and future needs. ## Qualifications Key Responsibilities: * Serve as the lead architect for the ServiceNow platform, overseeing its configuration, implementation, and maintenance. * Lead a team responsible for the development and enhancement of the ServiceNow platform to meet business objectives. * Collaborate with stakeholders to identify business needs and ensure alignment with ServiceNow capabilities. * Develop and implement best practices for ServiceNow governance, security, and optimization. * Ensure seamless integration of ServiceNow with other enterprise applications and systems. * Oversee the administration and daily operations of the ServiceNow platform, ensuring its reliability, security, and performance. * Oversee license management, ensuring the organization remains compliant with ServiceNow licensing agreements. * Manage rela
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